Recent content by kris242

But really in their defense and hats off to you guys, they are paying me. I just wish they were more upfront with policies and better with the paperwork and i probably will play there again because i won and now i doubt they will make fuss about my payouts.

I contacted support the same day my docs came back, sent them to the correct email instead of faxback@winpalace.com that was not working, i sent them to finance@winpalace.com on the 12th, waited 5 days, contacted support sent them to 3 different email address including a support agent named Lin...

the last email to their finance was me thanking them for sending the 1900.00 after belgamo messaged them." " so this ordeal in my eyes has gone on since feb12.

Oh yeah and after i called back on the 17th, the customer service rep Lin confirmed she got the faxback and would make sure finance recieved it!!! Then on the 21st they still did not have it. lol, come on. If i acted like this with my business, i wouldn't have one.

theres a screenshot of my sent emails from my gmail account, i sent my complete info the SAME info that was approved by them, i never changed it, i resent it over and over to them. I sent it 3 times on feb 12, faxback@winpalace.com was not working, i talked to support, they said send it to...

well thats my point krystal kitty, im always 100% straight up. if i would have lost the 500.00 than c'est la vie. I would have let it go and walked away but i won and they decided to be deciteful." " I REALLY appreciate it, bel and mben have been great. love this forum and from now on i'll...

RE: WinPalace killed online gaming for me... soo shady. I got an email from finance saying they assure me i'll get paid, it calmed me down a bit but my arguement was look, i like the feel of the software and the speed of the games and im not playing to earn a living, i just like the rush i get...

RE: WinPalace killed online gaming for me... soo shady. so they are saying they pay in installments, and reffered me to the website, where i saw this:" " Have fun and feel the excitement at WinPalace Casino, a truly unique and fun place to play. At WinPalace Casino, we provide you with top...

I waited 3 weeks to get cleared and finally they respond, congrats were sending you your winnings! i scroll down.... they are sending 500.00 of 2420.00, thats my original deposit to them. And i've withdrawaled from other casinos, i know i will get charged 50.00- and then my bank will charge me...

forget it dude, your not going to get paid, they will send the 25.00 back to you after 3 weeks of makeing you wait to see if you'll loose the rest.

haha they screwed me, i waited 8 days and they only are sending the 500.00 i deposited. dont play at WINPALACE whatever you do, they are happy to take your money if you loose, but if you win your going to to get screwed! You cannot win at this casino!

Im in the same boat as you, it took about week to get my faxback processed and now im waiting for them to process my withdrawl, i deposited 500.00 and made it to 2400.00 and stoped." " grats on winning!

Yeah now its a 5 to 10 day wait, but atleast like you said the ball is rolling. Atleast it seems like i'll get the payout now! very cool.

They emailed me directly from the finance department and got my info processed. you guys rock!! thank u!

Im not going to hold my breath, but it'll be really cool if they pay up.