this is what i got from support:"
"
Hello Pauline,"
"
This is Chris from Casino Plex Support Team."
"
We regret to inform you that your account is not eligible for the $10 free"
sign up bonus. This bonus is only given to players who downloaded our site"
from our qualified advertisers. "
"
However, you may take advantage of our welcome bonus offer. You will receive"
100% up to $100 bonus on your first deposit."
"
We appreciate your understanding in this matter."
"
Should you have any questions or concerns, please do not hesitate to contact"
the Casino Plex Support Team. We are available 24 Hours a day, 7 days a week."
"
"
With Best Regards, "
"
"
so, no luck."
"
Casino Plex"