Hi guys, I went and played at this casino today, In a tournament, I could not get live help at all, To try to redeem the 20 dollar bonus, I got into 84th position in the tournament, Went to make a cup of coffee, hen i returned to the computer, My account had been locked, And this was the letter I was emailed, Dear Stephen,To promote fair and secure Internet gaming, our systems identify any accounts that display unusual activity or ambiguous information. As a result, your account has been locked and we require the following information to unlock your account and/or process any winnings. 1. The credit card statements of the credit card(s) you will use on our system (with card # and address). 2. A clear photocopy of your credit card(s), back and front (we must see the signature on the back of the card). 3. Photo ID (driver's license, passport, etc.) This procedure is necessary in order to activate your account. You may send your info by fax number listed below or you may scan the information and email it to security@newgoldencasino.com at 1-800-980-7919 or 1-416-777-2620. Should you have any questions or concerns, please do not hesitate to contact our Customer Service Department. We are available 24 Hours a day, 7 days a week. Thank you, Security Department Golden Casino I was playing a slots tournament?, Is this for real????