oops spam snared the actual reply. below is thier answer =) <table class="cf gJ" style="border-collapse:collapse;margin-top:0px;width:auto;" cellpadding="0"><table class="cf ix" style="border-collapse:collapse;table-layout:fixed;width:405px;" cellpadding="0">Account-Manager 21dukes.com <account-manager@21dukes.com> 12:13 PM (6 hours ago) <img class="f T-KT-JX" src="https://mail.google.com/mail/ca/u/0/images/cleardot.gif" style="margin-top:0px;vertical-align:top;" /> <img class="hB T-I-J3" src="https://mail.google.com/mail/ca/u/0/images/cleardot.gif" style="height:21px;width:21px;background-image:url(https://ssl.gstatic.com/mail/sprites/general-ed262c302e1fa4d8f28e489f99b2572f.png);vertical-align:middle;margin-top:-3px;background-position:0px -66px;" /> <img class="hA T-I-J3" src="https://mail.google.com/mail/ca/u/0/images/cleardot.gif" style="background-image:url(https://ssl.gstatic.com/mail/sprites/general-ed262c302e1fa4d8f28e489f99b2572f.png);height:21px;width:21px;margin-top:-3px;vertical-align:middle;background-position:0px -44px;" /> <table class="cf adz" style="border-collapse:collapse;table-layout:fixed;white-space:nowrap;width:577px;" cellpadding="0">to me <img class="ajz" src="https://mail.google.com/mail/ca/u/0/images/cleardot.gif" style="background-image:url(https://mail.google.com/mail/ca/u/0/?ui=2&view=dim&iv=amo1tqfqsw2s&it=ic);padding:0px 0px 1px;vertical-align:bottom;background-position:-60px -100px;" /> -- do not edit --Hey Matthew,I just checked your account and from what i see the system blocked the free bonuses for apparently no reason at all.Worry not , it's all good now , i added the $25 sign-up bonus.Also , for the inconvenience i would like to offer you our special promotion of 700% first deposit bonus. Wishing you the best,Johnny.We hope this response has adequately answered your questions. If not, please do not send another email; simply click reply on the auto reply-email you received from us and enter your comment.At your service, Account Manager <a >1-888-532-1896</a><a href="http://www.21dukes.com/" >www.21dukes.com</a>You wrote to us on Mon, Apr 1 2013 1:08pm--- I have never used a free or unfree bonus at your casino. This morningI re-installed your software and logged in then I tried to claim the bonusfound at <a href="http://www.21dukes.com/promotions/LP/Free$20/free$20.html" >http://www.21dukes.com/promotions/LP/Free$20/free$20.html</a> I wastold no by the support staff and when I asked why not all I got was youre-mail address as a reply. I would be much obliged if you could clarifythis matter please.Thank youMatthew Hertz