AVG let in/didn't catch/didn't stop/ a malicious trojan/virus/worm. I can't tell since subsequent scans from a few different tools found all three. I'm still finding stuff, and my computer hasn't run right since. AVG stopped working that day and nothing I did would fix it.NINE e-mails and I still have yet to hear anything from them. The last few were demanding a refund. I know those will go ignored. NO HELP AT ALL.I've since read many forums and found out I'm not the only one. I wish I had spent more time researching AVG because I would have not bought it.NINE e-mails later and I still have yet to hear anything from AVG Customer Dis-Service.AVG's failure has cost me time, money and frustration, but what do they care, they have my money.-- Edited by Mben on Sunday 24th of January 2010 02:37:07 PM