I got this promo from them read below.: i played my free 500 and lost it all.... then when you finish it comes up and tell you that you didnt win but you deposit up to 100 you will get 100% bonus... i tried to deposit twice with ccard and it would not acc ept it. i did use the same card at another casino and it was fine.on wednesday morning i remembered i had money in my usemywallet acct so i went and deposited 100. i have waited two days for my bonus and it is not here. i now went to csupport again for the third time and now they are saying i wont get it..i am virginia chostner: acct virginia chostner virginia chostner: acct,,,,,, virginia chostner: it has been 48hrs since i deposited and still have not gotten my deposit bonus from tuesday evening. i have came here twice now and craig and the other person said it would come auto virginia chostner: but it is still not here. Ian: the bonus would have been credited automatically if you where on the list Virginia virginia chostner: again, on tuesday evening i played the 500 free hr and lost all the money. it came up and said that if i deposited up to 100 i % bonus Ian: it would have been credited in that case virginia chostner: i tried to deposit but it would not go through, i remembereed on wed morning that i had money in usemywallet and deposited 100 and now nothing... here again is the email Ian: please send us the email about this and we will gladly honor it virginia chostner: YOU CAME. YOU PURCHASED. YOU GET $1,500 FREE! A promise is a promise and you kept your end of the bargain so, here it is! Every Tuesday for the rest of November, you will receive $500 in FREE PLAY at GrandPrive.com's Italian casino, Bella Vegas Online. All you need to do is login to the brightest diamond in online entertainment every Tuesday evening (11, 18 and 25 November) to claim your share of over $1.5 MILLION in FREE PLAY! You could win up to $250 with our money AND, best of all, should lady luck not be on your side we will STILL make sure you walk away with a handsome BONUS offer - you simply cannot lose! THREE THINGS YOU NEED TO KNOW. GrandPrive.com casinos are gearing up for a massive Festive Season. We have a monster new promotion, The 777 Winter Games starting next week. US-based players CAN dream, dare and play at ALL our casinos! It is that simple Virginia. We have been going strong for 8 years and are in pole position for the next 8. Join your friends at GrandPrive.com this winter for MORE FUN, MORE THRILLS and MORE WINS! Ian: please send it to support@grandprive virginia chostner: i did all this. when you lose it offers you a bonus up to 100. at !00% Ian: please send it to support@grandprive virginia chostner: i am here. this is the third time, why could you not have told me this three days ago Ian: please send it now virginia chostner: do i have to write all this again, or can you forward my messages to them Ian: please can you send the email regarding this so i may investigate and honor it Ian: send the original email we sent you Ian: please virginia chostner: ok, i will right now. Ian: thank you Ian: support@grandprive.com virginia chostner: just sent it virginia chostner: ok, will you get back to me after you find out something Ian: yes definitely Ian: please hold virginia chostner: ok, just so you know, if you win nothing, it comes up and says that you won 100 % bonus up to 100 dollars because you did not win anything during the free hrs Ian: got your mail Ian: investigating... Ian: will be a moment Ian: you only made the purchase on Wednesday Ian: you needed to make it on Tuesday Ian: as per the promotion virginia chostner: can you see that i tried to make a deposited on tuesday right after Ian: that why it did not credit virginia chostner: it kept deny virginia chostner: i could not virginia chostner: i had money in my acct but it would deny, wednesday morning Ian: no i cannot pick up any attempts on Tuesday virginia chostner: i remembered i had the money Ian: i cannot honor this Ian: i hope you understand! virginia chostner: i tried to deposit on wednesday virginia chostner: on tuesday i mean Ian: as i have tried my best! virginia chostner: it does not say virginia chostner: anywhere that Ian: i cannot pick that up virginia chostner: you have to deposit that night y virginia chostner: but i did. i do not understand Ian: theres nothing that can be done Ian: you did not purchase on Tuesday Ian: you did not purchase on Tuesday virginia chostner: i did try it was the ccredit place that would not go through virginia chostner: i tried twice Ian: you where suppose to purchase on Tuesday virginia chostner: i was able to deposit at another casino that night Ian: you where suppose to purchase on Tuesday virginia chostner: i tried again Ian: nothing can be done virginia chostner: twice there i dont know why Ian: you where suppose to purchase on Tuesday Ian: my apologies virginia chostner: again, i tried virginia chostner: it was not my fault, Ian: does not count virginia chostner: i tried to deposit but your system did not let me Ian: is there anything else I may assist you with? Ian: is there anything else I may assist you with? virginia chostner: who can i speak to about this besides you Ian: is there anything else I may assist you with? Ian: Virginia honestly Ian: nothing can be done virginia chostner: i dont think i will play anymore. because the email does not say you have to deposit that day just play Ian: and no one can honor this virginia chostner: i played i tried to deposit that day and your system would not allow me to deposit Ian: please call in if you dont understand Ian: please call in if you dont understand Ian: please call in if you dont understand Ian: please call in if you dont understand virginia chostner: why??? there has to be someone in management to talk to virginia chostner: I DO UNDERSTAND, YOU DONT UNDERSTAND Ian: please call in if you dont understand virginia chostner: WHY DONT U UNDERSTAND, THERE ALWAYS S TO BE SOMEOONE Ian: please call in if you dont understand Ian: 11800 253 5048 virginia chostner: I DONT NEED TO CALL Ian: thank you for understanding virginia chostner: i am part of a huge casino forum and will be posting that you guys do not honor your promos Ian: ok Ian: enjoy the rest of your weekend virginia chostner: i am very upset and that is that. i did everything to honor and you guys do not honor it Ian: bye Ian: bye bye<img width="5" src="https://server.iad.liveperson.net/hcp/chatinfo/chatinfo.gif" alt="Chat Information" height="10" /> Chat session has been terminated by the site operator.HERE IS THE EMAIL I RECIEVED FROM THEM: Hello Virginia. YOU CAME. YOU PURCHASED. YOU GET $1,500 FREE! A promise is a promise and you kept your end of the bargain so, here it is! Every Tuesday for the rest of November, you will receive $500 in FREE PLAY at GrandPrive.com's Italian casino, Bella Vegas Online. All you need to do is login to the brightest diamond in online entertainment every Tuesday evening (11, 18 and 25 November) to claim your share of over $1.5 MILLION in FREE PLAY! You could win up to $250 with our money AND, best of all, should lady luck not be on your side we will STILL make sure you walk away with a handsome BONUS offer - you simply cannot lose! THREE THINGS YOU NEED TO KNOW. <ul type="disc">GrandPrive.com casinos are gearing up for a massive Festive Season. We have a monster new promotion, The 777 Winter Games starting next week. US-based players CAN dream, dare and play at ALL our casinos! It is that simple Virginia. We have been going strong for 8 years and are in pole position for the next 8. Join your friends at GrandPrive.com this winter for MORE FUN, MORE THRILLS and MORE WINS! LET'S PLAY!
Last edited by a moderator:
-- Edited by Chars at 23:30, 2008-11-14
