hey everyone a little help here, read this and tell me if im out of my mind or c.s. at grand bay doesnt know their butt from a hole in the ground?
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You are now chatting with 'Sam'Sam: Hello and Welcome to our Live Chat service. How may I help you?daniel todd jones: i have several times attemptpted to change my password. doesnt work, must be a glitch on your end?daniel todd jones: i cant log indaniel todd jones: ??????????????????????Sam: your account is locked, to reopen this account we require a copy of your ID an |Utility billdaniel todd jones: WHAT THE HELL?daniel todd jones: WHY IS THAT?daniel todd jones: fine where do i ssend itSam: support@betcasinograndbay.comdaniel todd jones: may i ask why this is?Sam: we picked up that you have open multiple accounts on your namedaniel todd jones: no i have notdaniel todd jones: and what would these other accounts be under the name of?daniel todd jones: would conniebonus sound familiar?Sam: Daniel Jonesdaniel todd jones: cfbonus or something of the like?daniel todd jones: thats me daniel jonesdaniel todd jones: how is that multiple accounts?daniel todd jones: there should only be one account listed under daniel jones and thats sign on name of toddjones daniel todd jones: i am a depositorSam: its a procedure that the casino follows when a player is picked up with more than one accountdaniel todd jones: but i do not have more then one accountdaniel todd jones: if i do please tell me whats the name of the other account?Sam: im going to unlock you account for you but you wont be able to make deposits until we receive those documentsSam: its all under you nameSam: meaning you created more than one accountdaniel todd jones: ok but im asking what the other account is called, we can clear this up if you would just tell medaniel todd jones: damn it are you calling me a liar?daniel todd jones: i never opened another account i know the rulesdaniel todd jones: been playing online since 2002Sam: what do you mean what is the other account called?daniel todd jones: ok this account i sign in under the name of toddjonesdaniel todd jones: what is the other accounts sign on name called?Sam: its all the same informationdaniel todd jones: i will send the documents no problem , but i want to clear this up nowSam: todd.jones66@yahoo.com is the email addressSam: daniel first namedaniel todd jones: ok then what is the sign on nameSam: jones last namedaniel todd jones: theres only one account with that infodaniel todd jones: your system has made a mistakedaniel todd jones: thats the account listed under the sign in name of toddjonesdaniel todd jones: now tell me the othewr one please?daniel todd jones: if there is another one?Sam: its all the same informationdaniel todd jones: then what makes you think theres a duplicate account?Sam: meaning same information with 2 separate accountsdaniel todd jones: okdaniel todd jones: whats the second account?Sam: todd.jones66@yahoo.comdaniel todd jones: cause im telling you there is NOT two accountsSam: account one is todd.jones66@yahoo.comdaniel todd jones: okSam: account 2 is todd.jones66@yahoo.comdaniel todd jones: omg are you serious?Sam: yesdaniel todd jones: how can there be two accounts under the same email, impossibledaniel todd jones: your system wont even let anyone do thatSam: players generally make a mistake and open another one thinking they dont have a accountdaniel todd jones: thats not the case heredaniel todd jones: i am well aware of the rulesdaniel todd jones: besides your sign up process wont allow a person to sign up a duplicate account under the same email addressdaniel todd jones: if there really is another account , then delete it now, if you look closely ttheres only one account that has deposits made , delete the other onedaniel todd jones: i am a rule abiding player and expect to be treated as one.Sam: yes i have already done thatdaniel todd jones: documents will be submitted within minutesSam: however we still need you to send those documents to allow further depositsSam: i have open the casino you should be able to log indaniel todd jones: of course on their way nowSam: great DanielSam: thanks for understanding
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