Thank you for your patience regarding your payout of $1,250.00 via Bank wire.
Unfortunately, this payout was denied as you have not upheld our below-mentioned rule:
Players with one or more pending withdrawals currently in their account are not eligible to receive any bonuses, promotional or otherwise, until such withdrawals are either processed or cancelled. Abuse of this policy, as defined by the casino, may result in cancellation of the player's winnings.
By redeeming coupon(s) on top of your pending withdrawal you've broken the above stated rule.
We have denied your payout and voided your winnings and your bonus. We have credited your deposit of $30.00 back to your account.
Should you require any further information or assistance, please feel free to contact us.
Yours sincerely,
Gina
Just because I used some free spins I lost all of my withdrawal....what a f...g joke...Mben did you know this existed ...it doesn't at any other casinos I've played at
Unfortunately, this payout was denied as you have not upheld our below-mentioned rule:
Players with one or more pending withdrawals currently in their account are not eligible to receive any bonuses, promotional or otherwise, until such withdrawals are either processed or cancelled. Abuse of this policy, as defined by the casino, may result in cancellation of the player's winnings.
By redeeming coupon(s) on top of your pending withdrawal you've broken the above stated rule.
We have denied your payout and voided your winnings and your bonus. We have credited your deposit of $30.00 back to your account.
Should you require any further information or assistance, please feel free to contact us.
Yours sincerely,
Gina
Just because I used some free spins I lost all of my withdrawal....what a f...g joke...Mben did you know this existed ...it doesn't at any other casinos I've played at
