Ah, what the heck I got a minute. On December 6th 2015 I won a couple of grand at Bingomania. After processing and leaving a little in my account to play with the payout ended up being $1,678.51! Bingo mania sent the money to my bank. My bank immediately put a hold on it. Now this is going to get into it a little bit so bear with me and you let me know how jacked up this is. My bank is NetSpend by the way and what they are doing in my opinion borders on criminal. Bingomania did a wire transfer on December 18th, 2015. I work at night so I was checking my account and it got put into my account at midnight. I seen it immediately and went and paid $451.00 on my power bill. By morning Netspend put a hold on my account. After busting Netspends chops over the next several days they said that they need a letter of indemnity from Bingomanis processor The reasoning is when they sent the wire transfer it came across looking like I had purchased a product and returned it. So Netspend wanted to see a receipt for the exact amount of the payout before they would release the funds. I told them that I could prove that I had spent that much money there but not that exact amount. That is when they started saying they wanted the L.O.I. Bingomania is my favorite site to play at and have had several payouts from them over the years. At first it was really great they would send me a check but since then they put it back on your card by money transfer and things have gotten a little more dicey! Last year I had three substantial payouts with Bingomania including the one I am discussing right now. The other two were almost back to back, within a couple of weeks from one another. My bank at the time was Money Network, it was through my job. Money Network provides us with per diem cards for when we go out of town. They offered a Visa as well, so I got one, got it cleared for international purchases, and started to play. Well when I won they put a hold on my money as well. MN put a personal banker on it and she said I had to prove where the money came from and I did easily. Bingomania has a record of every pull I have made since becoming a member in 2012! So MN released my funds and told me not to use it anymore at that site. Too late! I had already won again and of course they put a hold on the money again. I immediately called them and wait until you hear this deal I made. It was through the personal banker that they assigned to my account. She told me that they would release the funds immediately for my withdraw as long as I close the account when I get the money out, no wait that isn't right, they said THEY were going to close the account as soon as I got the money out and I had 48 hours to do so! Just as long as I got my money I did not care. Check this out though, their reason for doing it and I am not joking here this is a straight quote from her, "we don't condone gambling"! I almost busted out laughing right there. I could not believe she had said that and actually shut down my account for that reason. I am 50 years old not 3. I want to make it perfectly clear in all this mess Bingomania has never not paid me and has always taken care of me quite well. I think they are the premier gambling site on the web period! United States needs to lighten up a little bit and let people have some fun. Bingomania has tried to help me by recalling the funds but Netspend will not do it without the L.O.I. Bingomanias processor is withholding that information for reasons I do not know but I wish I could talk to them directly, hence the question. Oh yeah my NetSpend account while they had money on hold my checks from work were automatic deposit into that account and they held the next two weeks paychecks as well. Because they had paid that utility bill they could not give me any money until it was compensated back because the money for that bill came directly out of the payout money. Remember I said I paid my utility bill right away? If the money was good for the utility bill why isn't good for releasing to me. The way they held my paychecks too. In my opinion it was totally criminal. Right before the holidays as well. When they finally released my paychecks only minus the utility bill being the bad person I am and I wanted to gamble a little so I went to Slots IV and played. Mind you I have never not once played anywhere but Bingomania. I was not wanting to play there because of the mess. I won $850.00 at Slots IV and they said it would be 7 business days before I got the money after processing and that was going to be after Christmas. I was already planning the excuse for presents AFTER Christmas to the nieces and nephews. The very next day after the e-mail from Slots IV saying it would be 7 business days I received a check for $850.00 from them via Fedex. Saved my Christmas. I know, I know, I should not have been gambling with that money, whaaaateeeeever. Everything worked out for Christmas but I am still to this day trying to get my money from NetSpend. They will keep it they say until they get a L.O.I or a certain amount of days, I forgot how many, then is goes to the fine state of Texas because that is where NetSpend is located. Then I can claim it. All the mean while Netspend collects interests on it, uses it if they please, and it makes their balance look better! Pretty cool, huh? There ya go in a nutshell (well not quite a nutshell) the reason why I want to know who their processor is. Thanks for any help!