This is an absolutely fantastic casino with brilliant customer service. I HIGHLY RECOMMEND playing at victoria palace. They are honest, reliable and show that they care about their customers unlike some other casinos. It is SAFE to deposit.Initially I also had trouble finding anything about the casino so was at first unsure what to think when I managed to accrue 600GBP from the 30GBP December code (hence my previous post). I contacted customer support asking about the wager requirements and received a reply within half an hour. the extremely helpful and polite Jessica from customer services explained that in order to withdraw my winnings I just had to wager 450 of my own money. I thought there must be some kind of catch to this so emailed customer support several times before depositing, each and every time receiving a reply within half an hour. halfway through meeting the requirements they even informed me that my wagers weren't being tracked as I had initially entered US codes instead of GBP codes and that they would have to credit my account manually. all I had to do is e-mail them once I had met the requirements, their tech team that then replaced my playable bonus with real cash!!! Requested a withdrawal of GBP500 the next day, took a day to be approved and arrived on my credit card 5 days (which is today!) later as quoted. This was an absolutely brilliant experience, the best casino experience I have had so far, and their customer service adviser Jessica was an absolute pleasure to deal with. -- Edited by mased at 09:38, 2007-12-11