Jenavive: Hello Nichole Jenavive: NICHOLE FRASER: hi i spoke to mika a moment ago and i entered my email and asked the chat be sent to me at the end but it was not sent NICHOLE FRASER: is it still there to b sent or sent again? Jenavive: You should be able to copy the chat from the chat window NICHOLE FRASER: the widow has been closed and i didnt copy itcuz i had selected 4 it to b emailed at end NICHOLE FRASER: even in the chat after i selected that and put my email NICHOLE FRASER: the chat then read that it would be NICHOLE FRASER: it was just a moment ago Jenavive: it must be because of the system upgrade that we are having right now NICHOLE FRASER: so it cant be recovered? Jenavive: i will have to check that with our IT guy NICHOLE FRASER: it was in regard to how my balance flickered then decreased by $36 and mika was explainining how it was a glitch Jenavive: We will have to wait the system to finish the upgrade and then we will check it Jenavive: Yes Jenavive: i know about this NICHOLE FRASER: i figured you might NICHOLE FRASER: but you can understand how i could be a bit unsettlingfrom my perspective as well cant u NICHOLE FRASER: speacialyn when my email went missing Jenavive: it is very strange that our system credited you wit a 36 free bonus and then it went off NICHOLE FRASER: you have my benifit of the doubt 4 now tho Jenavive: This was not meant to happen NICHOLE FRASER: will i b notified whether it can b retrieved or not? Jenavive: it may take some time for us to check that Jenavive: To be honest it might take even a few days NICHOLE FRASER: i just went back and checked the pauyline and the $36 seemed to match the spin i won it on if you ask me NICHOLE FRASER: i just want to know if i can get a copy of the first chat or not Jenavive: If you check your bonus history I am sure that you will see the 36 bonus that shown up in your account Jenavive: That means that it was our mistake NICHOLE FRASER: i did and as far as i could see my activity reads as $0.00 for all my recent logins NICHOLE FRASER: that wasnt very rasuring either quite honestly Jenavive: in the system I can see that there was a 36 bonus that was credited to you and then it was took off as a mistake Jenavive: Still I will see what can we do about this Jenavive: I don't want to leave it like this NICHOLE FRASER: I KNOW THATS WHAT HAPPENED DOES IT SAY WHAT THE SPIN READ THAT IT WAS CREDITED OM? NICHOLE FRASER: oops sry caps NICHOLE FRASER: cuz it correlated w/ the amount i got NICHOLE FRASER: i had 4 of the secret of the sword symbols out of 5 Jenavive: it says that you won 6.39 from the free spins Jenavive: How big were the bets info: Your chat transcript will be sent to n1ccademus@yahoo.com at the end of your chat. NICHOLE FRASER: they were 1 cent NICHOLE FRASER: per line NICHOLE FRASER: 30 lines NICHOLE FRASER: it says 4 of those sybpls pays 75 x NICHOLE FRASER: and almost every if not every payline was active on that win NICHOLE FRASER: that souds like about $36 to me Jenavive: The best I can do is to issue you a free 5 until we check what went wrong if anything did Jenavive: As I did NICHOLE FRASER: if you find that some thing did? Jenavive: We will check everything I can assure you on that NICHOLE FRASER: if you find i am right will i get it back? Jenavive: of course you will NICHOLE FRASER: i wold like to be told wheter it was or wasnt a mistake either way if thats at all possible Jenavive: For now the best I can do is to add a free 5 NICHOLE FRASER: th NICHOLE FRASER: ty Jenavive: I will personally send you an email NICHOLE FRASER: ty -- Edited by Cat Dancer on Tuesday 21st of April 2009 09:47:03 PM
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