My Casino Username is 73kdub,
The website lists Withdrawal options for the US as "WIRE TRANSFER" and no further detail is available. When I submitted my verification docs, I got a response back from anna@goldencherry.com which stated:
Please note that we cannot send funds to a prepaid account at the moment.
Please provide us with the following bank details for an account in your name, opened at a bank which accepts international transfers.
Bank Name: ABA Routing: Acc. Holder: Acc. Number: ACH Number:
When we receive the bank details we will happily approve your faxback form.
Thank you for your cooperation.
Kind regards,
Anna Butler
Finance Department
Ok, so I explained that I did not have a bank account in my name that accepted international transfers, Could she give me any alternative options available. She reply's back with the exact same response. So I respond with with my info for my ewallet account that accepts international transfers, and requested that they please use that account as an alternative withdrawal option as it does accept international transfers. Anna again reply's with the exact same response. I need to add that the response time is about 5 days for each. At this point I'm just wanting some explanations as to why they won't wire to my ewallet or us western union so I contact Live Support and Here is the conversation:
16 : 53 : 34 (Karen M): Jennifer, hello
16 : 53 : 38 (Karen M): HOw are you?
16 : 53 : 49 (Me): HI Karen, pretty and you?
16 : 53 : 55 (Me): good
16 : 55 : 12 (Me): I'm just trying to find out if wire transfer to a bank account is the only withdrawal method available?
16 : 57 : 25 (Karen M): Jennifer, yes, the wire tranfer is only one availbale method for withdraw
16 : 59 : 14 (Me): Can I ask why you are not able to send a wire transfer to my ewallet account?
17 : 01 : 30 (Karen M): Well, you see, the reason is that you can use only this nethod for withdrawal
17 : 02 : 22 (Me): It is an account in my name and verified, the only difference when sending the wire is that the account holder of the receiving bank is the ewallat association, and my ewallet account number is referenced, Why can't you do that?
17 : 03 : 39 (Karen M): There is a certain procedure for withdrawal and you may check it by yiurself on our website
17 : 04 : 07 (Karen M): And you can see the withdrawal methods that are availbale for your country
17 : 05 : 02 (Me): I have and your website gives no information at all on withrawal options
17 : 05 : 39 (Karen M): As I hav ejust told, we send money for players from the USA vi wire transfer
17 : 08 : 08 (Me): I'm sorry yes it does list Wire Transfer as an Option and thats it no other info, That's somewhat misleading because you can send wire transfers through western union and moneygram but it doesn't specify, it should state wire transfer to a us bank account in your name on your website.
17 : 09 : 22 (Me): Is there a manager I can speak with about this because I'm not getting any answers I'm just getting the run around.
17 : 11 : 28 (Karen M): Jennifer, as I have just told you, the only method you cam use for withdraw is a wire transfer
17 : 13 : 04 (Me): I get that, but I want to understand why you will only wire it to a checking in my name and not to my ewallet or western union?
17 : 15 : 29 (Karen M): Jennifer, there exist some terms and conditions which we follow and among them the withdrawal methods that we accept
17 : 16 : 13 (Karen M): And according to this, the only one method that is available is a wire transfer
I just want some answers, I'm a depositing player and I have met all the bonus requirements. I just want my $150 that I won fair and square, if they don't have any intentions of paying just say so and quit wasting my time.
The website lists Withdrawal options for the US as "WIRE TRANSFER" and no further detail is available. When I submitted my verification docs, I got a response back from anna@goldencherry.com which stated:
Please note that we cannot send funds to a prepaid account at the moment.
Please provide us with the following bank details for an account in your name, opened at a bank which accepts international transfers.
Bank Name: ABA Routing: Acc. Holder: Acc. Number: ACH Number:
When we receive the bank details we will happily approve your faxback form.
Thank you for your cooperation.
Kind regards,
Anna Butler
Finance Department
Ok, so I explained that I did not have a bank account in my name that accepted international transfers, Could she give me any alternative options available. She reply's back with the exact same response. So I respond with with my info for my ewallet account that accepts international transfers, and requested that they please use that account as an alternative withdrawal option as it does accept international transfers. Anna again reply's with the exact same response. I need to add that the response time is about 5 days for each. At this point I'm just wanting some explanations as to why they won't wire to my ewallet or us western union so I contact Live Support and Here is the conversation:
16 : 53 : 34 (Karen M): Jennifer, hello
16 : 53 : 38 (Karen M): HOw are you?
16 : 53 : 49 (Me): HI Karen, pretty and you?
16 : 53 : 55 (Me): good
16 : 55 : 12 (Me): I'm just trying to find out if wire transfer to a bank account is the only withdrawal method available?
16 : 57 : 25 (Karen M): Jennifer, yes, the wire tranfer is only one availbale method for withdraw
16 : 59 : 14 (Me): Can I ask why you are not able to send a wire transfer to my ewallet account?
17 : 01 : 30 (Karen M): Well, you see, the reason is that you can use only this nethod for withdrawal
17 : 02 : 22 (Me): It is an account in my name and verified, the only difference when sending the wire is that the account holder of the receiving bank is the ewallat association, and my ewallet account number is referenced, Why can't you do that?
17 : 03 : 39 (Karen M): There is a certain procedure for withdrawal and you may check it by yiurself on our website
17 : 04 : 07 (Karen M): And you can see the withdrawal methods that are availbale for your country
17 : 05 : 02 (Me): I have and your website gives no information at all on withrawal options
17 : 05 : 39 (Karen M): As I hav ejust told, we send money for players from the USA vi wire transfer
17 : 08 : 08 (Me): I'm sorry yes it does list Wire Transfer as an Option and thats it no other info, That's somewhat misleading because you can send wire transfers through western union and moneygram but it doesn't specify, it should state wire transfer to a us bank account in your name on your website.
17 : 09 : 22 (Me): Is there a manager I can speak with about this because I'm not getting any answers I'm just getting the run around.
17 : 11 : 28 (Karen M): Jennifer, as I have just told you, the only method you cam use for withdraw is a wire transfer
17 : 13 : 04 (Me): I get that, but I want to understand why you will only wire it to a checking in my name and not to my ewallet or western union?
17 : 15 : 29 (Karen M): Jennifer, there exist some terms and conditions which we follow and among them the withdrawal methods that we accept
17 : 16 : 13 (Karen M): And according to this, the only one method that is available is a wire transfer
I just want some answers, I'm a depositing player and I have met all the bonus requirements. I just want my $150 that I won fair and square, if they don't have any intentions of paying just say so and quit wasting my time.
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I'd rather the agent just say I don't know quit giving me the run around and wasting my time! 
Thanks so much for your help! 
Ya'll must be magic or something! I went ahead and Requested a withdrawal again on Sunday Dec 28, I got an email on Monday Dec 29 informing me that my request had been approved. Today, Dec 31 I found $250 in my bank account! What's the deal with these guy's, I don't get it. I would play at there casino all the time if I new I could count on that kind of service without having to go through you guys to get it. I'm just wondering if the rep might have any explanation as to what the issue was and why? 
Enjoy your win 73kdub!