Dear Tom,I was not trying to act like i knew it all. And yes, i am offended by your message. I was only trying to congratulate you. I never said that you were new or anything. I am sorry that i have fms(fibromyalgia) that my memory is slow and i forget alot. From the time i read and start writing a message i forgot alot that i read. I am sorry i offended you. but you did not need to be so blunt or rude. i have been playing for awhile and forget or never had to send in docs. because i never won. So i like to make sure that when i see someone that won big, to make sure that they follow all the rules as i have lost some big winnigs in the past because of the rules at rtg casino.Again,congratulations on your winnings and I will be sure to only read your screenshots and not respond.Virgie