Please carefully read the following legally binding Terms and Conditions between Grand Eagle Casino and you, The Player. Please print out these conditions and store them in a safe place for future referrals. The Terms and Conditions are liable to change from time to time so please make sure you regularly check Casino Terms, particularly Promotion terms, in order to avoid any confusion. <a></a> 1. Applicability of this Agreement 2. Legal Requirements of use 3. One Account and True Player Identity 4. Taxes 5. Disputes and Discrepancies 6. Player Confidentiality Guarantee 7. Additional Player Conditions 8. Bonus Terms & Conditions - General 9. Payout Procedure at Grand Eagle Casino 10. Maximum Withdrawal 11. Conflict 12. Governing Law 1. APPLICABILITY OF THIS AGREEMENT By using or installing the software, making use of any services and / or taking part in any Grand Eagle Casino promotion, you acknowledge that you have read and accepted the casino's Terms and Conditions, and agree to comply with them. You further acknowledge that non-compliance with any casino terms and conditions could lead to your account being closed, disqualification from any promotion, the possible forfeiture of wins and /or the taking of Legal Action should it be deemed necessary by casino management.
BACK TO TOP 2. LEGAL REQUIREMENTS OF USE You may not make use of Grand Eagle Casino's software and services if you are under the age of 18. However, some jurisdictions require you be 21 or older to play at a casino. It is your responsibility to ensure that YOU are of legal gambling age in the jurisdiction you reside in. Grand Eagle Casino reserves the right to refuse any winnings to any player under the legal gambling age of their jurisdiction. We also reserve the right to ask for proof of age and close or suspend your account until satisfactory proof of age is provided. Some jurisdictions do not allow Online Gambling. The onus is on you to comply with any and all laws that govern the jurisdiction you live in. Should you live in such an area where online gambling is not allowed, or are under the necessary legal age, and you receive any correspondence from Grand Eagle Casino, we apologize for the error and ask that you please ignore the correspondence. Any use of Grand Eagle Casino's software or services is at your sole discretion and risk. Employees and immediate family members of Grand Eagle Casino and any company or entity associated to it in any way (distributors, affiliates, licensees subsidiaries, media partners, retailers wholesalers, advertising, promotion or other agencies) may not take part in any service or promotion offered by Grand Eagle Casino. You may not make use of robots to play any of the casino's games.
BACK TO TOP 3. ONE ACCOUNT AND TRUE PLAYER IDENTITY In order to use any services of Grand Eagle Casino you will need to register an account with Us. You need to choose a valid email address as your account name / sign-in. This is important because we will communicate weekly bonuses and other offers to that email address and you will miss out if your sign-in email is not valid, or if you do not regularly check it for offers. You also need to choose a password and are responsible for the security of that password. It is the players responsibility to keep his/her private user name and password secret and confidential. Any use of the software application through the players username is the sole responsibility of the player. Should you suspect someone of fraudulently using your password to play on your account you should contact Grand Eagle Casino immediately to enable a Player Services Agent to change that password and take any other appropriate action. You are only allowed to have one account at Grand Eagle Casino and there are no costs associated with opening your account. Grand Eagle Casino reserves the right to close all multiple accounts and, should management have reasonable grounds to suspect that the multiple accounts were opened with fraudulent intentions, we reserve the right to cancel any transaction related to the suspected fraud attempt. Upon opening your Grand Eagle Casino account you will be required to present the following documentation in order to verify your identity. This is a necessary security measure and is for your protection. You will need to present:A copy of a utility bill, such as electricity, with your name and current home address on itCopies of the front and back of the credit card(s)/debit card(s) you will use to fund your casino accountA drivers license, ID document or Passport issued by the government of a recognized state or countryWhen cashing in, you will be emailed a Deposit Acceptance Agreement within 48 hours of opting to cash-out your winnings. You need to complete, sign and then return the agreement in order for the transaction to be processed
BACK TO TOP 4. TAXES You are responsible for the paying of any taxes on any prize or winnings accrued at Grand Eagle Casino. By accepting a prize or cashing out any winnings you acknowledge and agree to this stipulation.
BACK TO TOP 5. DISPUTES & DISCREPANCIES If you have any complaint, claim or dispute regarding the outcome of any activity at Grand Eagle Casino you need to submit your complaint to us, in writing, as soon as possible after the incident occurred. Please be sure to send your correspondence to the following email address:
support@grandeaglecasino.com and we'll make every effort to address your query and work towards a satisfactory outcome. Please note that the decision of Grand Eagle Casino's management will be final and binding. Should you encounter a discrepancy between the results on Grand Eagle Casino's gaming server and your own results on your computer, the results on our server shall be considered correct and final.
BACK TO TOP 6. PLAYER CONFIDENTIALITY GUARANTEE Grand Eagle Casino will contact you on the email address provided as your login name for all promotions, bonuses and other information. Unless you agree to your identity being used in promotional material (such as if you win a big progressive jackpot) Grand Eagle Casino guarantees your anonymity. Your personal information, contact details etc. will only be used by Grand Eagle Casino to promote, advertise, communicate and alert you of casino activity, promotions, bonuses and other news that affect your play. Grand Eagle Casino owns your personal information and will not sell, transfer, trade or rent your details out to any party. All personal information submitted to Grand Eagle Casino is considered privileged and is protected under all costs.
BACK TO TOP 7. ADDITIONAL PLAYER CONDITIONS Any material(s) obtained from Grand Eagle Casino are automatically void if counterfeited, reproduced, forged, mutilated, tampered with or altered in any way. Any and all materials submitted for prize claims are the property of Grand Eagle Casino and will not be returned. Grand Eagle Casino is not responsible for lost, incomplete, illegible, late, damaged, mutilated or misdirected requests, prize claims or entries. Liability for materials obtained from Grand Eagle Casino containing any error is limited to replacement. Grand Eagle Casino does not undertake to notify Players that they have outstanding balances to collect. You are responsible for withdrawing or playing out any funds that is held in your account. Please note that any malfunction voids all plays, and pays. Grand Eagle Casino reserves the right to limit or refuse any wager. Grand Eagle Casino also reserves the right to withdraw or suspend any game, promotion or bonus at the sole discretion of casino Management and IS NOT LIABLE in the event of such a cancellation. Grand Eagle Casino (and any affiliated casinos or other entities that may be launched subsequently) will not be liable, and is not liable for any damages in the following scenarios: For any damage which may be caused to the Player by the interception or misuse of any information transmitted over the Internet.For fire, explosion, flood, theft, malicious damage, strike, lockout, or industrial action of any kind.Any event or major occurrence that is out of our control.Telecommunications or any other data transmission system failings that lead to delays, losses, errors, or omissions.For any loss as a result of any act of God. (Earthquakes, floods, lightning etc.)For an outbreak of hostilities, riot, civil disturbance, acts of terrorism.For the acts of Government or authority (including refusal or revocation of any license or consent).Grand Eagle Casino's central computer system (or any part thereof) failing. Grand Eagle Casino will not force you to honor any obligation other than what are provided for by our Terms and Conditions. Similarly you cannot force Grand Eagle Casino to honor any obligation outside the parameters of our rules and regulations. The player shall forfeit any winnings made as a result of computer or software error. In such an event Grand Eagle Casino shall be liable for your initial deposit only. Cheating of any sort shall result in the forfeiture of all balances in your account. Such forfeiture does not prevent Grand Eagle Casino from instigating legal action, should it be deemed appropriate. Grand Eagle Casino and its partners, directors, officers, media, promotion or other affiliated agencies, as well as licensees, distributors or any employees or any other affiliated entities are indemnified from all costs, liabilities, damages or expenses that way arise from any player's use of Grand Eagle Casino's software or any other service, or promotional activity. Grand Eagle Casino or any derivative of it are registered trademarks, service marks and / or trade names of Grand Eagle Casino Group, it's subsidiaries, licensors or any associated companies. All material used by Grand Eagle Casino, including but not limited to its unique software, images, photographs, animations, videos, music, audio, graphics, pictures, text or any other intellectual property are owned by the Casino - no player has rights to anything created for or by Grand Eagle Casino. All materials are protected by copyright and may not be used unless explicit written consent is provided by Grand Eagle Casino's management. Grand Eagle Casino and our designated agents may investigate any Real Account Holder's credit worthiness should it be deemed necessary. This is to the benefit, and for the protection of, the casino and the individual player. Grand Eagle Casino reserves the right to report any and all suspicious activity that could be in contravention of the laws on money laundering and other criminal acts such as: The suspected intention to conceal or disguise funds accrued from illegal activities.Suspicion that criminal activity is facilitated through the use of Grand Eagle Casino's software and services.The use of money suspected to have been accrued through illegal activity. Should Grand Eagle Casinos management suspect any fraudulent activity at the casino, Grand Eagle Casino reserves the right to: Withhold money held in a suspect account Refuse access to any entity affiliated to the casinoDeactivate or Close the suspect accountReport the matter to the authorities- Submit and compile a report of the activity
BACK TO TOP 8. BONUS TERMS & CONDITIONS - GENERAL By playing at Grand Eagle Casino it is deemed that you have read and agree to the General Terms and Conditions for Bonuses and Promotions, as well as the Terms and Conditions that govern any specific promotions at Grand Eagle Casino. The General Bonus Terms and Conditions are liable to change from time to time, so please make sure you regularly check the General Bonus Terms and Conditions. Please be sure to always read the general Bonus Terms and Conditions in conjunction with the specific Bonus terms and conditions regarding any bonus/promotion. Employees and immediate family members of Grand Eagle Casino and any company or entity associated to it in any way (distributors, affiliates, licensees subsidiaries, media partners, retailers wholesalers, advertising, promotion or other agencies) may not take part in any bonus or promotion offered by Grand Eagle Casino. All promotions at Grand Eagle Casino are by invite only. New Player Bonus can be clamied only once per person, PC and IP address, family, household address, e-mail address, credit card/debit card number, and environments where computers are shared (e.g. universities, schools, public libraries, workplace etc). All promotions at Grand Eagle Casino are limited to Real-money players only. No withdrawal is allowed as long as there are active and / or pending bonuses which have withdrawal restrictions until play through requirements are satisfied. Wagering for Bonuses Play through Requirements (% contribution per game as follows):<table width="250" cellpadding="0" cellspacing="0">Slots <th></th> *100% Roulette *50% Three Card Poker *100% Baccarat *50% Video Poker *10% Blackjack *5% Keno *100% * Percentage of wager placed that counts towards meeting wagering requirementBonus Money (No Deposit Required) bonuses need to be played through 40X before a player can cash-in. Bonus Money (Any match Offer) plus the initial deposit need to be wagered through 20X by Platinum, Gold, Silver, and Bronze Tier players a player can cash-in. For example: Deposit $100, get a 100% Match Bonus. To cash-in a player will need to wager $200 ($100+$100) x 20 = $4,000. All and any withdrawal or pending withdrawal will result in the void of the right to receive the remaining bonuses. Each individual player is entitled to one (1) account only. Winnings will only be paid to players having one account. In cases where a player has more than one account, winnings will be void. Each player may only partake in one bonus-promotion per deposit. If a player receives more than one bonus-promotion per specific deposit, any winnings will be void. Unless specifically stated otherwise, all deposits must be wagered, in full, at least once (1), before a -bonus, specifically related to that deposit, will be credited. For the purpose of all bonus-promotions, dates and times shall be calculated according to Eastern Standard Time (EST). Where bonuses or promotions are specifically addressed to an individual or casino account, the offers are only valid in respect of the individual or casino account number, as specified in the communication (offer). Promotional or Bonus offers by E-mail are for the intended recipient only. The offers cannot be transferred to a third party. Irregularities between the personal details of the Real account holder, and the personal details of the individual identified with the method used to make deposits, will invalidate any offer extended by Grand Eagle Casino. Any player deviating from the promotional rules will be disqualified and winnings voided. Grand Eagle Casino reserves the right: To deny a player any bonus where a player has been identified as a bonus abuser in the Casino or any of its associated casinos. In such cases, the original deposit will be refunded, however, the player will not benefit from the bonus or promotion he / she is judged to have abused.To refuse a promotion or bonus for any reason deemed valid and appropriate including, but not restricted to, promotion abuse by a player.To close accounts at any time, particularly when registration information is discovered to be incorrect or misleading, or when casino management deems the player's participation to be of dishonest, or when there is a history of charge backs on deposits made.To audit any and all cash-ins reserves the right to reclaim bonuses or winnings for failed audits - the original deposit will be credited to the player's casino account.To discontinue or cancel any promotion or bonus if management deems it appropriate.Grand Eagle Casino's promotions department is the sole judge in any dispute regarding any promotional offer. Each Promotional Term and Condition is severable from each of the other Terms and Conditions. If any Term or Condition is found invalid, unenforceable or void for any reason, the remaining Terms and Conditions shall remain in force. In order to qualify for subsequent bonuses, the player needs to make a minimum deposit of $20 between the last bonus credited to their casino account and the date of the next Promotion offer. Reversed withdrawals are not considered deposits and will not be matched with a bonus. Non-compliance with all promotion terms and conditions shall be deemed to be 'Promotion Abuse' and, as such, gives Grand Eagle Casino's management the right to, at its sole discretion, take appropriate actions in order to facilitate a gaming experience that is fair, enjoyable and favorable to all parties involved.
BACK TO TOP 9. PAYOUT PROCEDURE AT GRAND EAGLE CASINO: The minimum cash-in amount is $100, and there is a service fee of between $0 and $30 per transaction applicable. This will vary dependent on size of cash-in and processor used. The cash-in pending period at Grand Eagle Casino is 48 hours. All wins under $10,000 will be paid out in one lump sum as soon as possible. All wins over $10,000 will be paid out as follows: $10,000 up front, with the balance paid out in maximum increments of $10,000 per week thereafter.
BACK TO TOP 10. MAXIMUM WITHDRAWAL Where the player has made no deposit, a maximum withdrawal amount of $500 applies. Any funds over and above the maximum stipulated withdrawal amount will be granted to the player as 100% match deposit bonuses available for use at his/her discretion at any time over the 6 months following the withdrawal.
BACK TO TOP 11. CONFLICT Should there be any conflict between the English language version and any other language version of the Terms and Conditions and/or any Bonus Terms and Conditions , the English language version shall take precedence & shall be final and binding. Should there be any conflict between the terms of this Agreement & the terms of The End User License Agreement, the End User License Agreement shall always take precedence & shall be final and binding.
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