I received an 'Oscar Party' email from Grand Eagle with a free $100 offer: OSCAR25I contacted chat support to ask if I'd be able to cashout from playing this bonus even though I have never made a deposit in the past. Support said YES! Below is my chat session.I don't know what to believe now because just yesterday, they told me NO.------------------------------------------------------------------Please wait for a site operator to respond. You are now chatting with 'MikeH' MikeH: Welcome to the Casino. Please may I have your e-mail address and the details pertaining to your query. you: Hello MikeH you: XXXX@XXXX.com you: I received an email with bonus code OSCAR100 for a free $100 no deposit MikeH: please use OSCAR25 you: huh? you: whats OSCAR25? MikeH: Please use that code for a 100$ free you: ok thanks for the update on that MikeH: Always welcome you: my question is: will i be able to cashout from playing bonus OSCAR25 if I have not made a deposit in the past? you: Mike, are you still here? MikeH: yes MikeH: if you meet wagering requirements MikeH: the max cashout is 500$ MikeH: the wagering on all bonuses is 40 times you: Thanks, I fully understand the wagering requirement and max cashout MikeH: Always welcome you: My question is: Will I be able to cashout from playing bonus OSCAR25 if I have not made a deposit in the past? Yes or No? MikeH: YEs you: Can you please take a look at my account to confirm whether I'd be able to cashout from playing multiple bonuses without yet making a deposit. MikeH: yes you are MikeH: yes you: I'm double checking because just yesterday, I was told NO MikeH: I do not see why MikeH: you shouldn't be able to czashout MikeH: the bonus is there for you for the taking MikeH: it is available for you MikeH: knock yourself out you: MikeH: you shouldn't be able to czashout...shouldnt or should? MikeH: you should not have trouble to cashout you: So a player can play multiple freechips and cashout even though a deposit has never been made? MikeH: unless a cashout has never been previously made with a free chip MikeH: yes a player may you: Ben Moore (the support rep I chatted with yesterday) said I wouldnt be able to cashout if I played 2 or more freechips consecutively without making a deposit. MikeH: You will not have trouble MikeH: go for it you: Ok thanks for this clarification MikeH: always welcome you: I appreciate it greatly you: Bye for now MikeH: bye--------------------------------------------------------------------------What do you guys make of this conflicting information coming from support?
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