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Hey guys!!!

AlpineStar

NEW MEMBER
I'm brand new at online gambling but I love playing blackjack so I went to google and searched online blackjack for real money lol.  I think the first one that popped up was winpalace.  So I then googled winpalace and everywhere I read said they were awesome.  I deposited 25 dollars with the giftcard method they listed and began playing.  Well, I got up to 1000  so I stopped!!  Then I tried to withdrawal and I filled out the faxback form and took some pictures of all my IDs and emailed it all to the proper address.Next day, I played some more and stopped at 2000!!!!  Lot's of fun this Winpalace is.I played some roulette and some war but blackjack is my fav.I see now why I should have filled out the form BEFORE I deposited.  Anyways.  I can't get any response about my faxback form.  If I messed it up I wish they would let me know so I can fix it.  I have been on the live chat 4 times now and they try to help as best they can.  One of them even sent my form for me to make sure they got it.  I emailed the support@winpalace.com about 3 days ago and no reply.Hmm.....so what do I do now?!  I'm up to 3500 and I don't know how to get any of it.  Sorry if this should be in the problems section of the forum but I just wanted to introduce my self, share my success and get some help too.Jason.
 
Last edited by a moderator:

Mben

No Deposit Forum Administrator
Staff member
Hi Jason and welcome to the forum! Congratulations on your potential cashout at Win Palace. Yes, they are AWESOME! Let me have your username there and I will see if I can find out what is going on with your DOCS.
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Last edited by a moderator:

omeg

NEW MEMBER
Hi Jason, So glad to have you here at No Deposit Forum.  Win Palace is a good casino,  and although they take a little longer to get your money,  If you have followed terms and conditions, you should see your money within a period of time. Looks like Mben is going to try to look into it for you, and find out about your DOC's. If she is successful, we should know something here in a little while. Glad you are having a fun time with your new online gambling. It certainly can be a great time.  We are here to help in any way we can, and answer any questions you might have so dont hesitate to ask.Thanks for the post and introduction.                                                                                                      Pam
 
Last edited by a moderator:

AlpineStar

NEW MEMBER
Thanks folks, that really makes me feel better about it.  I was a little worried about sending them that much of my bank information.
 

kris242

NEW MEMBER
Im in the same boat as you, it took about week to get my faxback processed and now im waiting for them to process my withdrawl, i deposited 500.00 and made it to 2400.00 and stoped."
"
grats on winning!
 

kris242

NEW MEMBER
forget it dude, your not going to get paid, they will send the 25.00 back to you after 3 weeks of makeing you wait to see if you'll loose the rest.
 

Mben

No Deposit Forum Administrator
Staff member
If the T's and C's were followed, Alpine's withdrawal should be approved and he will get paid all his winnings. In Installments too I would have to say.
 

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