I may just need sleep and be reading more into things. So if someone could reality check me, let me know what you all think please. By the way I do not like how google orders the mail thread so just to make sure nothing is taken out of context look for the number to the right of the from name that number shows what the message order is Number 1 is the casino asking me for documents. (actually the thread is right sorry google for disin ya lol but the big numbers did make that apparent hehe and easier for me anyway to read it :0) )also do you think my last message to them (Number 8) will get me on a list and dash any hopes I had of seeing my withdrawal? 8) From: M H <xxx@xxx.com> <br style="color:#222222;font-family:arial;font-size:small;" />Date: Fri, Jun 20, 2014 at 5:28 AM <br style="color:#222222;font-family:arial;font-size:small;" />Subject: Re: #2722590 Payout Request <br style="color:#222222;font-family:arial;font-size:small;" />To: Tropicana Gold Casino <accounts@tropicanagoldcasino.com> <br style="color:#222222;font-family:arial;font-size:small;" /><br style="color:#222222;font-family:arial;font-size:small;" /><br style="color:#222222;font-family:arial;font-size:small;" />If I did not want to process the payout I wouldn't have made it so I could have played with the 30 grand I had won! Why you would even suggest that is beyond me since I asked if my payout could be deposited into my account once approved. And you answer with and I quote You may just reject or c ancel your payout request and just play on the balance. and I know full well that I may at any time cancel or reject my payout request at my discretion, I personally try to avoid doing pointless things and yet your reply to my question is beyond a doubt pointless and why you would suggest that I do such a thing. Makes me question my plan on doing with the withdrawal I have requested. Just to be clear I want to state again that I am not, did not, will not cancel or reject the payout request I have made and I kindly ask that you all not suggest it in the future. I thank you in advance for your understanding. And I would like for the record to let you all know that I no longer will be at the address that is on my power bill as I am moving out and moving back for the time being to the address on my drivers licence. that address is xxx Please make sure that any deliveries to me after Monday the 23rd of June, go to xxx so that I can actually receive them since that will be my permanent place of residence. I there is anything more you all require to approve my requested payout or speed it up please let me know so that I may make sure you receive that info post haste. Have a most wonderful day. Ever Onward MRH <br clear="all" /> 7) On Fri, Jun 20, 2014 at 4:40 AM, Tropicana Gold Casino <<a href="mailto:accounts@tropicanagoldcasino.com" >accounts@tropicanagoldcasino.com</a>> wrote: <blockquote class="gmail_quote" style="margin:0px 0px 0px;border-left-width:1px;border-left-color:#cccccc;border-left-style:solid;padding-left:1ex;">Dear Matthew, Thank you for your email. Yes that's correct if you wish not to process the payout you can simply play the amount as a regular bonus on the account. --Regards, Maureen Clarke Finance Team 6) On Fri, Jun 20, 2014 at 4:19 AM, M H <<a href="mailto:mhertz37@gmail.com" >xxx@gmail.com</a>> wrote: <blockquote class="gmail_quote" style="margin:0px 0px 0px;border-left-width:1px;border-left-color:#cccccc;border-left-style:solid;padding-left:1ex;">So to answer my original question you can't deposit my withdrawl once approved into my casino account. 5) On Jun 20, 2014 4:16 AM, Tropicana Gold Casino <<a href="mailto:accounts@tropicanagoldcasino.com" >accounts@tropicanagoldcasino.com</a>> wrote: <blockquote class="gmail_quote" style="margin:0px 0px 0px;border-left-width:1px;border-left-color:#cccccc;border-left-style:solid;padding-left:1ex;">Dear Matthew,Thank you for your email. Please note that winnings came from non deposit bonus in which maximum payout is $150 If you do not want to request it for payout, playing off the balance will be solely for your enjoyment at our casino and will not be treated as a cash deposit. I hope this clarifies.--Regards, Maureen Clarke Finance Team 4) On Fri, Jun 20, 2014 at 3:53 AM, M H <<a href="mailto:mhertz37@gmail.com" >xxx@gmail.com</a>> wrote: <blockquote class="gmail_quote" style="margin:0px 0px 0px;border-left-width:1px;border-left-color:#cccccc;border-left-style:solid;padding-left:1ex;">So if u do that then my balanace will have no max cashout and no playthrough right? Just like if I had used my card to fund my account 3) On Jun 20, 2014 10:34 AM, Tropicana Gold Casino < <a href="mailto:accounts@tropicanagoldcasino.com" >accounts@tropicanagoldcasino.com</a>> wrote: <blockquote class="gmail_quote" style="font-size:small;margin:0px 0px 0px;border-left-width:1px;border-left-color:#cccccc;border-left-style:solid;padding-left:1ex;">Dear Matthew, You may just reject or c ancel your payout request and just play on the balance.--Regards, Maureen Clarke Finance Team2) On Fri, Jun 20, 2014 at 3:25 AM, M H <<a href="mailto:mhertz37@gmail.com" >xxx@gmail.com</a>> wrote:<blockquote class="gmail_quote" style="margin:0px 0px 0px;border-left-width:1px;border-left-color:#cccccc;border-left-style:solid;padding-left:1ex;">If you Need anything else from me please let me know. Also instead of sending me the cash once it is approved can I just have it deposited bonus free into my account? I am intending on doing that once Ireceivethe funds. it would be lesshasslefor me but possibly more for you all if it is no worries I canhandleit on my end. Ever Onward Matthew R Hertz Ever Onward Matthew R Hertz 1) On Fri, Jun 20, 2014 at 2:35 AM, Tropicana Gold Casino <<a href="mailto:accounts@tropicanagoldcasino.com" >accounts@tropicanagoldcasino.com</a>> wrote:<blockquote class="gmail_quote" style="margin:0px 0px 0px;border-left-width:1px;border-left-color:#cccccc;border-left-style:solid;padding-left:1ex;">Dear Matthew, In order to process your payout request, you will be required to provide the clear colored scanned copies of the following: a recent utility bill, proof of ID, scan of your credit/debit card, and our Authorization Form. This is a one-time process and this is done for the protection of your funds and identity, as well as, preventing online fraud at our casinos. Please contact us if you have other questions or concerns.--Regard s, Maureen Clarke Finance Team[/QUOTE] [/QUOTE] [/QUOTE] [/QUOTE] [/QUOTE] [/QUOTE] [/QUOTE] -- Edited by Mben on Friday 20th of June 2014 11:54:32 AM
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