Congratulations on making play through sweetheart! Way to go!Mben, that just makes no sense. Have you went to live chat and asked them exactly what the problem is on why you cannot redeem any freebies?
I was able to claim , and already made playthru.
I'll wait two days, and have a check by fed ex hopefully by end of the week.
I'm sorry Mben. It just is't right you can't claim these good and rare freebies.
After asking me if I was playing via a download version, instant or mobile, I started thinking that maybe I was eligible but had something weird going on because the exact same thing is happening to me at Miami Club with our DOTD code for them.
Well then LS support comes back and tells me that after careful review, they see that my account is not eligible for bonuses and that they do not know exactly why.
It's time for me to contact our rep for myself.
This time I got the message that my email address had to be verified and not that I was not eligible. It's weird to me because I thought to enter tournaments you had to verify your email address.