Liberty Slots

[Sassyisa]

Hi everyone. Been gone a while. Was pretty sick.
Anyway I won 1300 at liberty slots. I am an elite member. No clue what that means. Mind you Lincoln Casino never ever given me a problem. My withdrawal request was finally processed on the 9th. I always get a notification from Fed Ex. But I am still waiting. Today I emailed because I need to go home to Huston and asked politely to bet a status. Then spoke to a Rep that was utterly rude. So all I want to know when this will get sent
Our home is destroyed due to Harvey and I am just very disappointed by the way I have been treated. Can you guys give me some advice.

 

[PMM]

Hello:

You mention your withdrawal was processed on the 9th. Was that October 9th? Or earlier?

It is rare that Liberty slots has a problem with withdrawals, however when admin arrives for the day, She will look at this post and advise you if she can help.

Hang tight.

Also, we need your account #.

 

[Sassyisa]

Thank you. LS0737460916.

 

[Mben]

Thank you. LS0737460916.

I've sent your issue and account number off to the rep, Sassyisa. Hold tight for a reply.

 

[Mben]

Sassyisa, the rep has replied and told me that he will have a supervisor contact you about your payment.

Your check is on its way, but there was an initial delay.

Let me know if you hear from the supervisor.

 

[Sassyisa]

Hi
I have received the same email from a payment team member named Annie. This is the standard email I think all players get. My upset is that the personal touch and the great costumer service is absent when a player needs something .so far no supervisor . Thanks for all your help.

Sassyisa, the rep has replied and told me that he will have a supervisor contact you about your payment.

Your check is on its way, but there was an initial delay.

Let me know if you hear from the supervisor.

 

[Mben]

Hi
I have received the same email from a payment team member named Annie. This is the standard email I think all players get. My upset is that the personal touch and the great costumer service is absent when a player needs something .so far no supervisor . Thanks for all your help.

Ok. Let me know if you don't hear from them by tomorrow. I'll get with the rep again then.