Here's another example of how awesome Nicolas and Vegas Regal are:I had a problem with my withdrawal last week also- but it really wasn't even their fault- it was more of a mis-understanding on my part.I have always deposited with debit or credit cards at VR and I assumed that if I ever got lucky and won I would be able to withdraw to my QT-since Rivals don't have checks or echecks anymore (even though I knew that, in the past, you needed to deposit with QT to withdraw to it).Well, you still have to make at least one deposit with QT to withdraw to it.Anyways- I started seeing alot of posts about VRC taking a long time to process withdrawals in the forums and it seemed like it was taking them along time with mine- so I started to get pissed and made a negative post about them in another forum and also sent kind of a nasty email to their customer support when they told me that I needed to make a verification deposit with QT.Nicolas saw my post and sent me a P.M. saying to give him my username so he could compensate me. I told him that it wasn't necessary but he INSISTED.He gave me a $200 freebie because of the withdrawal and a $100 freebie for making a useful suggestion in the forum (I was actually dissing them).I started feeling bad about sending the nasty email to support- so I sent them another email to apologize- and they respond by giving me a $50 freebie. HUH?Plus I got the $50 and $5 freebies on Friday (and, of course, probably a hundred various freebies since I signed up with them).And I have only made like 5 pretty small deposits here so far.What other casino that treats it's players as good as Vegas Regal does? None that I have played at- thats for sure.