Ok. This was actually the first online casino I played at. I won $2000 (yes got lucky). I chose the ACH payment method. I won this on June 10th. The max payout on an ACH is $1000. I got an email on June 14th saying the first $1000 was approved and on June 20 saying it had been sent via ACH. Amazingly on the next morning, I wake up and there it is, safely in my account. Now for the 2nd half of the winnings. On June 26 I get the approval email for $1000 and on July 4th, I get the email saying it has been sent via ACH. As of right now, July 12th, I have NOT received it. I have written over and over and they at first told me to wait until today. Well today comes and nothing. They said they would forward it all to the cashier department and guaranteed I would receive the money. How can one ACH take less than a day and this second one take, as of now 16 days????? It is very frustrating as I am sure many of you have experienced. If it doesn't arrive over the weekend, I am guessing it still could, I will complain further. If any of you have suggestions, please let me know..Thanks