It sounds like you had a ruff time playing at Vegas Towers. I did read the chattranscript, but all I could make of it was the fact they assured you that the casino is E-cogra Certified.What bonus exactly did you take from them? The new player $50 free that they are offering on their website?I am not minimizing your situation, but I tell you, I also had many a times that I played with Microgaming and had your exact same luck. The random Number Generator can be a creul thing. That goes with any casino.I know Mben and Belgamo will read your post and perhaps give you more of an explanation than I have.I am sorry you had a not so fun time at Vegas Towers. It does suck to play that long and get nowhere.We appreciate the post. Pam