I HAD TO GO INTO LIVE CHAT MYSELF, DUE TO THE FACT MY ACC. HAD BEEN DISABLED & HERE IS HOW AWESOME THAT WENT FOR ME... (keep in mind that I've never made a deposit there and probably only played a free welcome bonus and never went back again)All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. Or feel free to open a help desk ticket for timely assistance.Welcome to Live Support my name is Kate how may I be of assistance?Kate: Hello!Kate: How may I help you?You: hello,.. I think I had an account here at Winward casino, a long time ago, i was not sure but i tried to sign in with old details i may have used and it says it was disabledYou: prob. from not coming in for over a year is why it would be...???Kate: Allow me to checkYou: can you enable twin3x ?You: my name is Launa ThompsonKate: All done , I have enabled your account. You: cool,.. just lack of use then i sappose?Kate: Yes this is the reason You: did i have a balance? others are talking that they recently got a $10 bonus to play,.. Kate: All done, I have given you a 10 bonusYou: i'm thinking i probibly missed out on this if my acc. was closed....You: ty!!!Kate: You are welcomeKate: Enjoy the gamesYou: thats pretty awesome of ya!
Kate: It was my pleasureYou: I'll be sure to brag good things to others about your great customer service here ~ fantastic!!
Kate: I thank you for your nice wordsYou: ty and have a good night
ALWAYS HELPS TO ASK ~ TO AVOID A DOWNLOAD FOR NOTHING OR KNOW YOUR DOWNLOADING FOR SOMETHING!