Problems at VEGAS TECHNOLOGY CASINOS.

[violetta]

POST ANY LIVE SUPPORT CHATS HERE.

 

[violetta]

One of our Representatives will be with you in a moment. The estimated wait time is 24 seconds."
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You are now chatting with 'Gia'"
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Your Issue ID for this chat is LTK145016008973X"
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Gia: Welcome to Casino Support. How may I assist you today?"
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you: can i please get a bonus i have been making alot of deposits,with these casinos the past 2 days?"
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Gia: May I please have your account number or email address so that I can better assist you?"
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you: violettaprince@gmail.com"
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Gia: I'm sorry Violetta, but your accounts do not qualify to receive any comps."
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Gia: Is there anything else I can help you with?"
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you: why i been depositing.this is not fair?"
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Gia: I'm sorry Violetta, but I cannot grant you request at the moment. "
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you: is there a supervisor in?"
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you: i have been making a lot of deposits lately and have not won nothing"
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you: this is not fair every time i deposit these casinos sot hit anything"
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Gia: I'm sorry Violetta, but I have also checked with the Platinum department and they also advised that your account is not eligible to receive any comps. "
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you: is there a supervisor"
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Gia: One moment please."
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Please wait while I transfer the chat to 'Michelle'."
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You are now chatting with 'Michelle'"
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Your Issue ID for this chat is LTK145016008973X"
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Michelle: Hi Violetta, how can i help you today?"
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you: sorry to bug you but i have been making alot of deposits,and i wanted to just get a small comp,"
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you: ive made over 5 deposits with these casios"
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you: and i didnt even hit anything"
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you: all 5 deposits"
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Michelle: I'm sorry but at the moment your account does not qualify for a comp."
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Michelle: You will be able to get one comp per month from now on on the 1st of each month"
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you: i didnt get one for this first"
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Michelle: It's the 25th"
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Michelle: On the 1st of November you can contact us back for a comp on this account."
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you: this is crazy i guss i will make my deposit elseware"
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Michelle: Sorry you feel that way Violetta but we are not able to comp you every day,"
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Michelle: You already receive bonuses on all deposits."
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you: i have not got one every day"
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you: ive made ove 5 deposits"
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Michelle: yes and you got bonuses on all of them"
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you: have not got any comp"
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Michelle: We give out comps from time to time"
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Michelle: We get you or vic or Mujeet over 10 times a day on chats asking for comps "
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Michelle: It's not normal"
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you: not really cause i deposit alot"
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Michelle: So from now on you will get one comp a month on the 1st."
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Michelle: We can see all your chat history Violetta"
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Michelle: We know how many times you guys come on chat"
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you: thank you but i will deposit elseware"
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Michelle: Ok"
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Michelle: Have a good night"
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you: this will be posted"
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Michelle: It's up to you Violetta"
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Michelle: Have a great night."
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Your chat transcript will be sent to violettaprince@gmail.com at the end of your chat."
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Chat session has been terminated by the site operator."
THIS CASINO IS VERY RUDE,AS YOU CAN SEE THEY WERE TRYING TO SAY THAT OTHER PEOPLE CONTACT THEM ALOT FOR BONUS,I DONT EVEN KNOW WHAT OR WHO THEY ARE TALKING ABOUT.ALL I CAN SAY ABOUT THESE CASINOS IS THERE LIVE SUPPORT SUCKS,AND DONT CARE ABOUT CUSTOMERS.

 

[robsmom]

It may be that I just don't see it but, what casino is this?

 

[zebedy1967]

I dont see where they were rude,i thought there were very polite, if someone was nagging me for something 10 times a day i wouldnt be able to be as cool as they were,

 

[ohbhave]

maybe its just me, but I'm having a hard time figuring out what the problem was here.  in fact, Michelle went out of her way to accomodate your request and yet you never even thanked her this.  i'm actually surprised that they were as nice as they were.

 

[sandiegosex]

i have to agree with the last 2 posts. i have deposited at 3 of these casinos and not only have i gotten bonuses, comps and free tournament entries from every casino , when i have had to deal personally with them by phone or live chat, they are great. and best thing of all (which sells me) is that come time for a withdrawl , they just send you a chack via fedex. now i dont know how many of you have had to deal with this damn ewallett and ect. companies for withdrawls but those all take a substantial portion of your money just to send it to you. you'll hear no complaints from me about these casinos. it does sound like you are a little out of line. just my opinion.

 

[cat034]

i agree with you as far as vegas tech. They dont honor there promos and like you i will not pay there again. I have made over 800 dollars in deposits and one time they gave me 2 cents for my comps. The most i have gotten in comps was 5 dollars for 400 dollars of play. They simple dont care for their customers. I believe when more people see this they will lose alot of customers to rival gaming those guys are great at vegas regal and that is who will get my money.

 

[anabor001]

Tried unsuccesfully to claim my free christmas codes for everyone free today only codes at casino's rejected by CRAZYSLOTS and ONLINE VEGAS they stated free for depositing members ONLY!!!!!!!