I am having a very hard time with the back and forth emails to collect my withdrawal. The process is ongoing, my identification verification documents were sent and approved in mid October. Now I am finally won for the first time and I went to submit a withdrawal request via wire transfer and it was denied saying I was missing info regarding the type of acct (which I def double checked that I filled in checking) and then the type of account which I thought was filled in but apparently wasn't. After to speaking to live chat I asked if it would be easier to do the withdrawal request via bitcoin, they said yes it has proven to be faster so I sent my wallet for submission. I was then told in, what continues to be an extensive amt of back and forth emails from their support team. That I was not able to do a withdrawal via bitcoin because It was reserved for bitcoin depositors only (even though the option to withdrawal with bitcoin was available to me upon the initial withdrawal request. Fine no problem, they then said I was missing some info on my int'l wire transfer info...I provided them with that as well...still do not know how that was missing, as I specifically remember the info being completed and correct. Anyways, I send them the required info, only to get another email back 24 hrs later saying that my specific checking account is not supported by them and I would have to open a specific checking account that they accept through bank of america, my bank. So I was able to open a brand new checking account instantly via their mobile app, linking it to my existing debit card of course the only one I have used to deposit on this site, and the the one rhsr sent front and back during the verification process thst was approved way before this lengthy process started back in October. I am now told since it is a new account I need to have some transaction history in order for them to process the transfer. I made a few small transactions (4 to be exact) stating in an email that transparency as to how many transactions will meet their requirements. I just got a respond from a support representative saying she does not know how many and the info was submitted and approval will take another 7-10 business days, then when it is finally approved and processed, thst will take another 7-10 business days. So from a withdrawal request I sent in on November 1st., with my verification documents submitted and approved on October 18th..m I am not looking at Christmas by the time I get this wire transfer physically in my bank account? I had to create a new account just to wait another 3-4 weeks? This is the most ridiculous process I have ever encountered and very skeptical. Has anyone has a similar situation? Is it really this long? And why ? It makes me not want to every use this site again this had been a burden on me and it's not worth the aggravation with the back and forth emails and the reps all contradicting each other. I'm sorry I ever deposited on this site, I had no idea what I was getting into apparently