Dear m****** s****, Regarding your withdrawal.Unfortunately, your withdrawal has been denied. This is due to multiple accounts at this and several of our Casinos for your household which is in violation of the promotional terms and conditions. This matter is severe when bonuses have been taken at multiple accounts for a casino.All accounts involved are flagged and will remain that way.Multiple accounts in a single household for a single casino are not allowed bonuses.You may still play for fun or real but without promotions.Sincerely,Dendera Customer Service What sucks is that I didn't have multiple accounts at this casino. Just bad history with another rival casino. I liked Vegas Regal. That is a great generous casino, but I think Slot O Cash hates me and they are holding a personal grudge against me since years ago. </pre>
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