Ok, I cannot cashout due to back to back free chips. I forgot, I played here quite a while back when I first downloaded them and took the welcome freebie. But here is what I got from chat:Thank you for the information! How may I assist you? queenmap: Hi Laura, I was wondering what the terms are for the coupon BUILDER500? I met play through and would like to withdraw.Laura: Allow me to review your account. I'll be right back with you. queenmap: ok tyLaura: You're most welcome! Laura: Thank you for waiting! Laura: I reviewed your account and I'm showing that you have redeemed free chips consecutively. Unfortunately, this is not allowed per terms of the casino; free chips can be used in between deposits only. So, I'm afraid that the casino will not honor the withdraw request. The current balance can only be used for fun not to cash out from it or I can set your account just now with a match bonus for your deposit and then you may redeem another free chip. Would you like me to leave this balance on the account for you to play with or make a deposit first? queenmap: LOL...no thanks! By the way how does one even withdraw if I did make a deposit? I am from USAqueenmap: oh, am I reading this correctly? I f I deposit, this $495 will still be cashable then?queenmap: Hello, Laura?Laura: I'm deeply sorry but the current balance will be taken away queenmap: ok, so what are your current withdrawal methods for the USA?Laura: Our available methods are: Laura: -Money gram and Western Union (From $100 to $300)Laura: -Cashier Check (From $300 to $800)Laura: -Bank Wire (From $800 to $2500) Laura: Please note the method may vary according to processors availability. queenmap: ok thank you for your time.