Slots Jungle Duplicate Deposits

[twogemini]

I don't need your help on this.  I just wanted to give FYI. I had pretty much given up on all other casinos and just deposited regularly at slots jungle and for quite some time now too. Then I started noticing that my deposits were duplicating.  I would deposit twice, but 4 transactions came out of my bank account, all for different amounts.... pennies in difference.I called right away and the manager that I spoke with or shall I say tried to speak with, really wouldn't give me a chance to talk. He said to call my bank, call my bank..... he was a very bad listener.  So, I sent an email which was completely ignored. Then sent a copy of the email with my request to delete my account and card information because they could not be trusted.Completely ignored me.  They didn't ignore me back when I forwarded all my verification documents to them so I could deposit and cash out.I say I don't need your help because it's not worth it to waste your time. I am curious if anyone else has had this issue with them.Toodles I  

 

[Mben]

Hi twogemini, this is too important for us not to jump in. This absolutely needs following up on. First of all, duplicate deposits (if the casino is actually receiving them) is a form of theft in my eyes and secondly, ignoring players is not very good business practice. Please give me your username at Slots Jungle and I will have the rep look at your account.

 

[nikkidog]

It happened to me there a couple of weeks ago. I noticed that my NS card was charged twice for the same deposit. I contacted them and sent in a copy of my statement, not the whole state, just where it showed I was charged. My money was credited back to my NS account in just a few hours. Then I received an email saying that they were having a problem and that it was fixed and they gave me a free 15.00 chip . I have deposited there since and  it  has  not had it happen again.

 

[twogemini]

Hey there! Thank you Mben and thank you nikkidog for speaking up on that issue. Mben, my username at slotsjungle is liswak. (LISWAK) in small case

 

[milkman]

slots jungle site starting to look shady to me. glad i got away from there. almost been a year since i played there

 

[Mben]

twogemini wrote: Hey there! Thank you Mben and thank you nikkidog for speaking up on that issue. Mben, my username at slotsjungle is liswak. (LISWAK) in small case

twogemini, I have sent your concern and username to the rep. I also sent nikkidog's reply to him so he can see how another player's issue was handled. I'll let you know what he says when I hear from him. 

 

[twogemini]

Thank you!