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[Mben]

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Slots Of Fortune accepts players from the USA but not Canada.

 

[robsmom]

Mben,Do you have any contact person here because my account has been locked for some time now. I wentto live chat and the fellow I talked to said he couldn't see any reason why it was locked and to email himand he would get it to the correct department to look at it. That was 4 days ago and I haven't heard anything back.My user name there is robsmom.

 

[Mben]

robsmom wrote: Mben,Do you have any contact person here because my account has been locked for some time now. I wentto live chat and the fellow I talked to said he couldn't see any reason why it was locked and to email himand he would get it to the correct department to look at it. That was 4 days ago and I haven't heard anything back.My user name there is robsmom.

Same thing happened with me. I will send your username (along with mine) to the rep to see about getting us unlocked. Hang tight! -- Edited by Mben on Friday 15th of March 2013 07:05:36 PM

 

[robsmom]

Great, thank you.

 

[Mben]

Our rep is still waiting for an answer from his team, robsmom. Don't lose you grip ... hang tight some more. lol Although, my hands are getting sweaty and i'm starting to slip! lol Just kidding!

 

[IWANTTOWIN]

same problem with me hun,,im BARB711..TY

 

[Mben]

IWANTTOWIN wrote: same problem with me hun,,im BARB711..TY

As soon as I hear from the rep on what they are going to do about this issue, I will send your username to him if it cannot be opened by support after all is sorted out. 

 

[Lunadelmar]

lol same with me and I have sent 2 emails already , quess they dont need my business

 

[Mben]

Lunadelmar wrote: lol same with me and I have sent 2 emails already , quess they dont need my business

And the same for you, Lunadelmar. I'll send your username in once I hear from the rep and what the fix is for this. 

 

[Lunadelmar]

This is crazy I used to deposit there , its been years but still you would think they would want peeps back in the fold . Thanks dear my id is lunadelmiel . Curious to find out what is up

 

[Mben]

Lunadelmar wrote: This is crazy I used to deposit there , its been years but still you would think they would want peeps back in the fold . Thanks dear my id is lunadelmiel . Curious to find out what is up

I'm thinking because we are all prior US players our accounts are locked in the No USA mode.It seems to be a simple fix but what do I know? lol 

 

[CHRISTMAS6565]

my account is locked also - christmas6565. i also had an account here 5 0r so years ago

 

[Mben]

CHRISTMAS6565 wrote: my account is locked also - christmas6565. i also had an account here 5 0r so years ago

And the same for you, CHRISTMAS6565. I'll send your username in if needed. 

 

[IWANTTOWIN]

OH NO SEE ALL THE WORK U JUST GAVE URSELF..THANKS CHICKY!

 

[Mben]

I kind of figured that would happen, IWANTTOWIN. lolThat's ok. No trouble gathering up usernames. If I can get us all in, its a good day for everyone!

 

[IWANTTOWIN]

still locked out hun ,,any word back yet?

 

[Mben]

I heard back about robsmom and my account ... that they were unlocked BUT they are not. I've emailed the rep again about this. He did say that players just need to contact support now and that he sent our 2 usernames to support for us. I figured that if he sent our names directly to support and we are still locked out, that if you others contact support, you wouldn't get anywhere. you can try support again while i wait for his reply.

 

[Mben]

BAD, BAD Mben!!!!!! lolDenise: Hello and Welcome to Slots of Fortune Casino!Denise: My name is DeniseDenise: How can i assist you ?you: Hi Denise, I was wondering if you can help me to get my account unlocked?you: account - XXXXXXyou: I have contacted my affiliate manager and he says that he sent my username to support and that I can access the casino but I can't. it is still lockedDenise: Let me check on that for you! Denise: Just a moment please.you: then he also said that players just need to contact support to get unlocked. Is this true?you: thank youDenise: thank you for holdingDenise: when did you contact us about the issue please?you: ummm ... about a week agoyou: I initially contacted support about ityou: he said I would get an email from supportyou: I never did so I contacted my affiliate manageryou: he told me all that above on Thursday Mar 21stDenise: oh ok I understandDenise: I checked it for you,Denise: I've checked your account and I see that you have multiple accounts on our Casino, you are able to use only one, if you want to know the account name that you can use, you will have to send an email to the support@slotsoffortune.com and we will reply to you asap. you: oh, okyou: so then I can get my other account closed and then be ok with just the one?Denise: we will check this further for you as soon as we get your email you: ok, sending nowyou: Thank you for the info DeniseDenise: my pleasureDenise: Is there anything else I can assist you with at this time?you: Bye Byeyou: no, thank youDenise: If you need any further assistance, please do not hesitate to contact us. We will be happy to help anytime!Denise: Have the BEST day!you: you've been great helpyou: bye

 

[IWANTTOWIN]

they say i have multi accounts?.....hummmmmm thats weird ,,i think someone is using my personal info coz this happened to me at sloto cash as well..ok hun i will write support and request..ty 4 all ur help michelle,,your great girl!