I sent in my documents with purpose of cashing in from one of their good offers and while was completing my playthrough I got a message in the casino stating my docs were received. I got greedy but still cashed out at $800.00 and just put in another withdrawal from a free chip. Not only can slip by with 2 free chips in a row but can enroll in tourneys and earn cash from free chips but will not abuse it. Took 4 weeks for my check but Silver Oak pays!