vegas vip sweepstakes bless their little hearts they try

[sambeau]

well oncew again i have been over chargedClose window Turn sounds offSend chat transcript to e-mail Thank you</h2> Send chat transcript to your e-mail.   <ol>Vincent6:06:05 PMHello Client. How may I help you? Client6:06:15 PMhi what was this emial i got 6:06:36 PMhow much did you charge to muy card Vincent6:06:52 PMAre you Daniel? Client6:06:57 PMyes 6:07:09 PMyall did it again Vincent6:08:19 PMThere was an error while you were depositing. You were charged 3 times to your credit card, so we credited those 3 times. If you like, we can issue a chargeback for those extra times. Client6:09:12 PMcharge back 75 i am still waitning on the 125 from last week Vincent6:09:54 PMOk, hold on a moment please. Client6:10:16 PMand ad the 75 so i gave a totla of 150 Vincent6:14:08 PMOk, I have been authorized to give you a bonus of 50 USD, plus the chargeback of both of your deposits. 6:14:16 PMPlease hold on a moment. 6:14:24 PMSorry about the inconveniences. Client6:15:44 PMok are you adding it to my acount Vincent6:20:25 PMThere it is. Did you say you still haven't received the chargeback for the 125 usd? Client6:20:34 PMno i havent Vincent6:21:06 PMOk, hang on please Client6:21:28 PMwere you going to add all my chips together 6:21:46 PMplease Vincent6:21:49 PMYes, we were going to credit all of what we charged 6:21:54 PMIf that's what you mean Client6:22:33 PMdid you charge back all 225 or just 75 6:23:12 PMthat means i should have 75+75+50 in my account 6:23:44 PMthat what i wanted 6:24:25 PMcan u do that please Vincent6:26:02 PMI thought you said you wanted the chargeback for those 2 75 usd deposits 6:26:09 PMSo a total of 150 Client6:26:21 PMno 1 75 6:26:40 PMso i have 150 +50 6:26:45 PMoh well Vincent6:28:30 PMOk, I will do that, just a moment please. 6:29:54 PMCheck your balance now Client6:30:15 PMshows 50 Vincent6:30:22 PMCheck again Client6:31:10 PMshows 50 Vincent6:32:23 PMOk, check now please. Client6:32:42 PM50 6:34:16 PMnow o 6:34:19 PM0 Vincent6:34:36 PMHang on a moment please. 6:41:49 PMOk, now do check please. Client6:43:40 PMnow i have an email syaing i just charged $150 6:43:54 PMbut it went though Vincent6:44:03 PMYes, you should see 200 now Client6:44:08 PMyess Vincent6:44:12 PMI will send a request for your chargeback now Client6:44:13 PMyes Vincent6:44:14 PMOf 75 Client6:44:18 PMok Vincent6:44:30 PMSorry about the inconveniences Client6:44:48 PMthis will be posted in a forum Vincent6:46:02 PMIs there anything else we can help you with right now? Client6:46:21 PMthank you no thanks Vincent6:51:36 PMThank you for your chat. Feel free to contact us again. Chat session closed</ol>   -- Edited by Mben on Friday 25th of November 2011 08:16:08 PM

 

[Mben]

sambeau, I cleaned up the post a bit for you. Too many large, empty spaces. Will read now.

 

[sambeau]

thank you mben

 

[Mben]

Sorry about the inconvenience ?? OMG! If they over charged me by the amounts they over charged you, I'd be asking for them to pay my bounced check fees and whatever else the bank would hit me with because I would definitely be bouncing something.I hope you get all of your money, well the amount that you requested. Thanks for the heads up with this casino.

 

[sambeau]

up datewell i still havnt recieve my refund said it had to be reviewed..then i told them iwas going to close my account and report to the forum and it was approved instantlyamazing..i had to laugh at the discomfrt partWelcome to LiveChat JackieSupport OperatorGoodJackieHello daniel. How may I help you?8:22 am daniel hi jackie JackieHi Daniel daniel just checking again the status of my refund for $75 for an over charge from last friday..agian this mistake has caused problems at the bank Jackieok, one second please daniel thnaks Jackiesorry for delay we will verify all your data daniel vincent said it was taken care of now i have to wait longer Jackiecourse, today we will give solutionwe will send an emailwith de solution and informationunderstand their discomfort daniel whos difcomfort JackieThe discomfort caused by the delay daniel i thinks after this being the 2nd timeto happen to me and it has cause problems at the bank i will wait for the monthly draw and unload you casino and cont tact the NDF forum about this timely amtter Jackieregret the situation,we will solve ok, will take just as in the previous casealready been approved daniel when is the monthly drawing pleasr Jackietoday at 12 UMT daniel what time is that in us timecentral Jackiedepends on your location exactly daniel central time Jackiein 10 hoursaprox daniel ok thankPowered by LiveChat

 

[omeg]

You are very patient with this casino.  I'm not sure I could be that way if they did this to me twice.It's funny how when you mention you are going to report a problem to a forum it gets things moving in the right direction.  haha.  Telling them you are going to close your account never hurts either.Im just glad you are getting a refund for the overcharges. Will you continue to play there?  Just curoius.  I'd be so leary.                                                                                     Pam

 

[sambeau]

no i deleted the casinothey do have a monthly drawingfor $1000 i still qualify for ..but deleted any way

 

[sambeau]

LOL I recieved a message from a manager stating i would get a 150% bonus for all my deposits for the month of december if i play there

 

[omeg]

sambeau wrote: LOL I recieved a message from a manager stating i would get a 150% bonus for all my deposits for the month of december if i play there

  Gee, thanks huh?                                                      Pam