Closed winpalace customer service stinks

[spankyman]

As a depositing player at winpalace i occasionally ask for a free chip. Every time im told the manager is not in but they will foward my request. I kept poking at customer service to give me a time when the manager would be in and never got an answer. All these idiots kept saying is how can i help you. If a casino wont tell me when the manager will be in then im not giving them my business. Winpalace your customer service is horrible and i hope you go out of business soon!

 

[krystalkitty]

That is unfortunate. Customer service has been awesome for me there. But then again I don't ask for free chips!

 

[belgamo]

Well i can add , how long has this been going on, I know that all the customer support , casino mangers and such are still trapped in europe as they were at the big trade show last week.

 

[kristen]

I think the cus service at winpalace is fantastic! But like krystalkitty, I don't ask for free chips either... They have always been super nice to me and I get the occasional free chip when I spend a lot there!

 

[cat034]

dont know about free chips but i know there tight oh well like that everywhere maybe better days are coming for this cat goodluck on your freebie its been tighter than a winning lottery ticket lately

 

[givennsz]

I agree there customer service needs some work. When I am a depositing player and I am talking with live help I just feel that it is on a more professional level to use names, not just customer support. I have had some bad luck within the past week with there support so I agree with spankyman. :O