A PENDING WITHDRAWAL - Cleos

[krystalkitty]

Withdrew Mar 2nd. Had to email W9. Docs approved Mar. 3rd. Says in casino when withdrawing, takes 2-7 days. Emailed support on Mar. 13th, they say 5-12 days, and no weekends. So, needless to say, am still waiting for my $1110.00! I guess one more day till 12 days! I guess you can reverse it, I didn't realize that. But I DID NOT do it Proud of me The only good thing is that I have always received my checks from them

 

[Sookie]

Yes, despite what they say the cashouts seem to take around three weeks BUT they do pay.

Don't reverse it kk, be strong, lol. You are almost there.

 

[Mben]

Holding on to NOT reversing withdrawals is as big of an accomplishment as getting through playthrough! lol

Congrats on holding on, krystalkitty!

 

[krystalkitty]

Ain't that the truth Mben....I so reverse so very often in hopes of winning bigger

 

[signman48]

Way-to-go Krystalkitty,
I remember this Casino being talked about a lot some time ago,
and it seemed mostly good stuff so enjoy those winnigs

signman

 

[krystalkitty]

Email this morning:

Dear Katherine,


A further email with information will be sent regarding your cash out,

We will be contacting you as soon as we get an update on this matter.


We hope you have a great day.

Kind Regards,

Romel |Customer Service Rep |

+1 (302) 351 - 4983|

 

[queenmap]

Waiting is such a difficult task. Hold strong and congrats on the cashout! I am glad they are at least keeping you somewhat informed with an email.

 

[Sookie]

Good job not reversing kk, looks like you are 21 days in (but that is counting weekends) and from the sound of that email you just received, It looks like you are about to get paid.

$1,100 is a nice chunk of change, way to go! Please keep us updated

 

[krystalkitty]

Email I received today:
Dear Katherine,

We inform you that your cash in request is already in process. It is expected to be delivered by next week. As a compensation, we are giving you $40 to your account balance. Our sincere apologies.

Kind Regards,
Julio |Customer Service Rep |

+1 (302) 351 - 4983|

 

[slotgal47]

Wow that's great KK! Wish I could cas out there again.

 

[slotgal47]

Cash out I mean.

 

[Sookie]

Well I think that would help take the sting out of waiting.

I hope you go win big on it, that will teach them to make you wait on a cashout.

 

[krystalkitty]

Well I think that would help take the sting out of waiting.

I hope you go win big on it, that will teach them to make you wait on a cashout.

Wouldn't that be something

 

[krystalkitty]

I see it's still sitting in my cashier

 

[Sookie]

I see it's still sitting in my cashier

Two days short of a month now huh? Yeah that is a bit too long. I hope you get it soon!

 

[krystalkitty]

2 days left of this week. too

 

[krystalkitty]

Nothing as of today

 

[Mben]

Nothing as of today

I feel your pain, kk.

@ Cleos

 

[Sookie]

 

[krystalkitty]

No check on Friday, so they LIED to me! They did give me the $40. Why don't they just tell me how it "is"! I dunno
Dear Katherine,

We inform you that your cash in request is already in process. It is expected to be delivered by next week. As a compensation, we are giving you $40 to your account balance. Our sincere apologies.

Kind Regards,
Julio |Customer Service Rep |

+1 (302) 351 - 4983|
krystalkitty, Mar 27, 2015 Report

 

[Sookie]

Im sorry kk. Looks like their cashouts are taking even longer than they used to, what a bummer.

 

[krystalkitty]

LIED to is NOT RIGHT by CLEO VIP ROOM There is nothing to be sorry about. I still hold out hope of getting my check someday!

 

[queenmap]

This is one reason I stopped depositing my own money here. I wouldn't want to wait as long as you and others have.

 

[krystalkitty]

First time since playing there that it has been this long on getting my check. And they have always been upfront with me except this time

 

[Sookie]

First time since playing there that it has been this long on getting my check. And they have always been upfront with me except this time

Yes, I'm really surprised, I know they take longer than a lot of casinos but this is a bit much - even for them

 

[krystalkitty]

Got this email this morning:
Dear Patron:
Congratulations! This confirms that you have successfully participated in our VIRTUAL SPREE PROMOTION.

Your prize money has been processed successfully. You will receive it within 2 to 7 days, depending on the payment method you have chosen.

PLEASE NOTE - CLEOS VIP ROOM runs promotional games on behalf of virtualspree.com

 

[Mben]

I'll say "YAY" when the check arrives at your door.

For now ... "yay". lol

 

[Sookie]

I'm glad to hear it is finally on its way!

 

[krystalkitty]

Dear Katherine Anderson,

Please find here your FEDEX tracking number for your requested amount $USD1,127..
Good News Expected Delivery by Friday, 8pm

 

[Mben]

Dear Katherine Anderson,

Please find here your FEDEX tracking number for your requested amount $USD1,127..
Good News Expected Delivery by Friday, 8pm