cleos sure taking long to process my third withdraw

[flaflash99]

i requested this the 15th of aug and it is still in the cashiers 

 

[flaflash99]

they sure are taking there time with this one its not like its a real big one but 600.0 is still 600.00 more then i had when i started with the same night i hit winaday for 250.00 and already got paid and spent it and another on the way for 205.00 that will b processed today and looking like i might even get the second one before cleos bad for cleos great for winaday

 

[tking1]

it seems they are taking the full 12 business days now. I have a $1500 withdrawal pending also. My last withdrawal for $1000 was sent on the 12th day exactly and received the check a few days later. I looked at the calendar and your 12th day should be Monday sept. 2. hopefully you get it sooner than that.

 

[TonyT]

That is way too long to still be sitting in the cashier."
They are usually approved within a few days and then sent not too long after that."
I had 3 withdrawals from there and never did it sit requested for more then a few days."
With it sitting in the cashier you cant even make another deposit till it gets approved, something doesn't seem quite right with that.

 

[krystalkitty]

Ya also notice when depositing...last 4 of ssn is needed? Getting leery, but have always been paid! Sooo.....

 

[slotgal47]

Congrats to you guys for your wins, I have not been able to win at all. Hopefully you will get it soon."
I hear you kystalkitty, that is whats making me suspicious, I don't know if I want to deposit anymore. Why should we have to put in our last four now?

 

[flaflash99]

i gree way too long in he cashiers and now funny thing logged in but now cashiers not available sound fishy

 

[flaflash99]

this is my third also and the first 2 cleared the cashier in about 5 days took almost 2 weeks to get paid but was removed from cashiers 

 

[Mben]

I wonder if it might have to do with them having a problem with their processor as krystlkitty posted in the chatbox? "
We are currently having problems with our processor. You can try several times and one MIGHT go through. (But it is not sure) Some people are able to make purchases with Mastercard or Visa. We are trying to fix this. It could be this way for a couple of days "
A processor accepts deposits but also deals with sending out payments. "
Have you talked to support about this, flaflash?

 

[flaflash99]

yes and all i get is takes 5 to 12 business days but like i said never has it took that long to clear the cashiers and now cashiers not available at all

 

[Mben]

Yep! Nice big old message slammin' ya in the face when you try and open the cashier. I hope they get their processor issue cleared up soon. Since Monday night, when I wanted play at Cleos after a while of not playing there, I was not able to and not since then either. They are losing a bunch of money because of this I would think.People want to play and winners want their money, Cleos! Come on! Hurry up and fix it!

 

[Mben]

The cashier is back up everyone! Can anyone deposit though is the question.

 

[flaflash99]

YES I CAN ACCESS IT AND MY WINNINGS ARE STILL THERE THIS BEING DAY 11 WORKING DAYS I THINK I MIGHT BE DONE WITH CLEOS AFTER THIS WAY TOO LONG TO CLEAR THE CASHIERS AND SO CANT DEP LOOKS LIKE THEY ARE TRYING TO MAKE ME REVERSE IT NOT GOING TO HAPPEN SO I COULD START THE PROCESS ALL OVER SO PRETTY SNEAKY TACTICS TO DELAY PAYMENT EVEN LONGER WELL CLEOS I LIKE YOUR GAMES BUT MUST SAY LIKE MY MONEY A LOT MORE

 

[Mben]

Let's wait until after this holiday weekend and then on Tuesday I will get a hold of the rep for you if nothing has changed, flaflash.

 

[flaflash99]

thank mben that would be nice but like you said will see tuesday

 

[flaflash99]

well nothing worse then being lied too here is the email i recieved this morning at around 9.00 am but yet my money still sits in the cashier at 11.00 pm 9:11 AM9:11 AM Message starred Payout - Cledith from Cleos VIP Room Support to you + 1 more Show Details Dear Cledith, We have been informed that your payment will be processed today and as soon as we have a tracking number for it we will be informing you, we are very sorry for this inconvenience and thank you very much for your understanding on this matter. Kind regards, Virna Cleos VIP Room Support Team-- Edited by PMM2008 on Wednesday 4th of September 2013 07:53:21 AM

 

[omeg]

Not Good.So unlike Cleos to do this with a withdrawl.  Everyone was getting their money really quick for so long.I hope this isn't a sign of things to come.Hang in there flaflash99, maybe Mben can help out.                                                          Pam

 

[flaflash99]

now look this place dont have a clue what is going on that tracking # they said i would get dont exist my withdraw was processed but now another 5 to 12 business days there is nothing worse than being lied to i would of been ok with the waiting had i been in formed this is my tracking # i got "
Congratulations! This confirms that you have successfully participated in our VIRTUAL SPREE PROMOTION."
Your prize money has been approved and your check has been processed successfully! You will receive your check in 5-12 working days at the address you gave us."
PLEASE NOTE - CLEOS VIP ROOM runs promotional games on behalf of <a href="http://virtualspree.com">virtualspree.com</a>."
To avoid any misunderstandings at your bank, when asked, please explain that these are proceeds from your participation in a promotion. Enjoy your prize!"
Best Regards,"
Customer Service"
VIRTUAL SPREE Marketing"
USERNAME: "
flaflash99 "
Forgotten your password?"
This message is intended for the registered patron <a href="mailto:flaflash99@yahoo.com">flaflash99@yahoo.com</a>"
You have received this message because you are registered to our data base."
REMOVE SUBSCRIPTION

 

[flaflash99]

by the way key words HOPEFULLYy you eill get your check in 5 to 12 working days I WILL POST WHEN AND IF I DO BUT CAN TELL YOU THIS IM FINISHED WITH THEM AND ASKED TO CLOSE MY ACCT I DO NOT LIKE TO BE LIED TO NEVER TOLERATED IT FROM MY CHILDREN BE DAMNED IF I WILL FROM A CASINO THE ONLY GOOD THING ABOUT THIS IS IT SEEMS TO BE MOVING NOW LIKE A SNAIL BUT MOVING

 

[Mben]

No tracking number in the email they sent you saying here's your tracking number or did you take it out of your post?

 

[flaflash99]

no tracking # at all that is my point the post was not altered

 

[flaflash99]

they said they would send it but i never have got one every post i have put here was not altered they just dont know what the truth is

 

[tking1]

I usually get the track number a day or 2 after I receive the congrads email then the check 3 or 4 days later depending on fed ex.

 

[apg]

The last check I received from them, I didn't get a tracking number until the day before the FedEx driver brought my check.So it could be on it's way you never know. Good luck!

 

[TonyT]

They are not the best as far as the tracking # goes."
I have gotten 3 checks from them and the 1st 2 I got the # only a day or 2 before the check arrived and the third I got the tracking # a day AFTER the check arrived.

 

[flaflash99]

well update the tracking # was sent and should have check in hand by weds thanks all for your support just glad that i know for sure its coming wow sure is taking a longer then my other 2 did if it arrives on wed the 11 just 4 days short of a month but at this point just happy to see it is coming

 

[omeg]

flaflash99 wrote: well update the tracking # was sent and should have check in hand by weds thanks all for your support just glad that i know for sure its coming wow sure is taking a longer then my other 2 did if it arrives on wed the 11 just 4 days short of a month but at this point just happy to see it is coming

 That is very good news!!! Thanks for letting us know. 

 

[tking1]

good for you."
this is my 12th bus. day today, so hopefully it gets processed tomorrow.

 

[Gophils]

My question is: If Cleo's isn't considered an illegal gaming site, like they claim, then why are they having processor issues? 

 

[Mben]

Gophils wrote: My question is: If Cleo's isn't considered an illegal gaming site, like they claim, then why are they having processor issues?

Not knowing what kind of processor issues they are having, we can only guess. Gophils. What if the processors they had could not handle the volume of trans going in and our of Cleos? That wouldn't necessarily mean something bad. I'm just trying to say that even legal companies have issues ... legit issues.